Multifaceted Customer Service Professional with Sales Experience

MANNING MERTEN

PROFESSIONAL SUMMARY

Friendly and reliable customer service professional with 5 years of experience helping customers and solving problems. Skilled at staying calm under pressure, listening to customer needs, and providing quick, helpful solutions. Always focused on making sure customers have a good experience.

Greet and assist customers in the store

Provide product information and help customers choose tile styles and materials Take and process customer orders

Keep the showroom clean and displays organized

Work with the team to meet sales goals

Handle basic customer service issues

Tillys

Retail Sales Associate

EXPERIENCE

619-***-**** **************@*****.***

Care for babies and young children during church services Change diapers, feed bottles/snacks, and soothe upset children Keep the nursery clean, safe, and organized

Check children in and out, following safety procedures Communicate with parents as needed

Work with other nursery staff and volunteers

Mountain View Lutheran Church

Nursery Helper

MANNING MERTEN

Greet clients and create a welcoming atmosphere

Schedule, confirm, and manage appointments

Answer phone calls and respond to messages

Handle check-ins, check-outs, and payments

Keep the reception area clean and organized

Support salon staff with administrative tasks

Madison Avenue Salon and Day Spa

Client Coordinator

EXPERIENCE ( CONTINUED)

619-***-**** **************@*****.***

Madison Avenue Salon and Day Spa

Hair Stylist

Cut, color, and style hair based on client requests Offer professional advice on hair care, products, and styles Keep tools and work area clean and sanitized

Stay updated on the latest trends and techniques

Build and maintain good relationships with clients Help maintain a clean and welcoming salon environment Free People

Key Holder

Customer Styling

Super visionary Tasks

Opening/closing the store

Sales

Maintaining visual Standards

MANNING MERTEN

619-***-**** **************@*****.***

Customer service

Cash handling

Organization

Problem-solving

Leadership

Customer Service

Analytical

Critical Thinking

Time-management

Active Listening

Adaptability

Resourcefulness

SKILLS

EDUCATION

Desert Vista High School

Graduated

Manning Merten

619-***-**** **************@*****.***

Arizona State University

Attending

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