Sales Professional with Customer Focus and Reliability
Resume:
Susanne M. Finley
Redding, CA *****
********@******.***
Professional Summary
Experienced sales professional with a proven track record in retail environments. Dedicated to delivering exceptional customer service and driving sales growth. Recognized for reliability and adaptability in meeting dynamic customer needs and market conditions. Strong communication and collaboration skills contribute to team success and the consistent achievement of sales goals.
Skills
Customer service
Computer literacy
Communication skills
Time management
Microsoft excel
Microsoft word
Cash register experience
Teamwork and collaboration
Problem-solving skills
Listening skills
Multi-tasking strength
Problem-solving
Work History
October 1999 - January 2000
Natural Wonders - Pleasant Hill, CA
Seasonal Sales Associate
Greet and engage with customers
Operated POS cash register, handling an average of [x] transactions daily, and counted the money in cash drawers to ensure accuracy
Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
September 1986 - May 1989
Crown Zellerbach - San Francisco, CA
Mailroom Clerk
Sorted incoming mail and distributed it within the building multiple times a day.
Handled outgoing mail, ensuring it was processed efficiently.
Transported mail to the post office for delivery.
Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
Enhanced customer satisfaction with timely and accurate delivery of parcels and mail to recipients within the organization.
Education
May 1995
Diablo Valley College Pleasant Hill, CA
AA Art
Received An AA degree in Art.
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