SALES/OPERATIONS MANAGEMENT
REVENUE GROWTH P&L EXPERT MOTIVATOR
PERSONAL BRANDING STATEMENT
CAREER SNAPSHOT – Highly accomplished sales/operations executive with a flair for driving organic growth to record levels. Excel in motivating and leading individuals/sales teams to reach their full potential, through relationship building, training, innovative, customer-driven sales/marketing strategies and operational efficiencies. SIGNATURE ACHIEVEMENTS:
Opened Franchise which attained profitability in year two.
President’s Award for Top Division Growth in the country.
Grew Canadian Region by 52%.
SIGNATURE STRENGTHS & COMPETENCIES
STRENGTH CATEGORY STRENGTH CATEGORY STRENGTH CATEGORY P&L
Team Performance Monitoring
Logistics
Startup Experience
Operations Management
Metrics Driven
Client Experience
Turnarounds
Strategic Planning
Market Builder
Training Programs
KPI Tracking
EXECUTIVE EXPERIENCE
VANTAGE MOBILITY – PHOENIX, AZ 2021-PRESENT
Regional Account Manager
Began managing east coast region of mobility dealers and then territory expanded to include Canada.
Mobility van sales increased by 38% in these under performing east coast dealers, through product education.
Grew Canadian dealer sales 52% by improving inventory awareness and overall communication.
Dealer satisfaction improved 80% through honest communication and faster follow-up times. NATIONAL SIGN PLAZAS – SCOTTSDALE, AZ 2018-2021
Division Manager
Hired to turn around the 2nd largest division in the country with high turnover and dependency on one main customer.
Won division of the year award, by increasing revenue 23.23% over PYTD and stabilizing turnover.
Year 1 net profits increased 12.95% due to the acquisition of five new customers and increasing various
product usage from current customers.
Year 2 reduced cost of sales by 20.36% with the introduction of time standards, waste reduction awareness, time sheet app and improved vendor negotiations.
CERVONT – SCOTTSDALE, AZ 2016-2018
Division Manager
Started out managing east coast division of work at home agents and then managed entire US market. Had full accountability for recruiting, hiring, training and sales. Developed in call “live” coaching program and created training call library with recorded coaching “voice overs”.
BRIAN GUFFEY
Scottsdale,AZ 518-***-**** *************@*****.*** http://www.linkedin.com/in/brianguffey11 BRIAN GUFFEY, PAGE 2
PROFESSIONAL EXPERIENCE, CONTINUED
Sales per Hour increased 91.6%, by creating a sales culture for agents, versus merely customer service.
Improved weekly sales 63.4% YTD and reduced burned calls 52.1% by creating awareness metrics.
Division was ranked top 2 worldwide in all major KPI’s out of 15 teams for my entire tenure. ADOSIA – SCOTTSDALE, AZ 2011-2015
COO
Managed the development of Adosia, the new Inf-ini product and affiliated partners, which changed the way advertisers place internet ads and developers monetize websites.
Responsible for all business strategies and became profitable three months into the sales process.
Developed all C-level relationships, pricing models, and customer retention program for publishers. AWNINGS BY DESIGN – SCOTTSDALE, AZ 2007-2011
General Manager
Recruited by the company Chairman to lead the transformation of this money-losing division into a profitable operation. Managed all aspects of day-to-day operations (manufacturing, finance, sales and marketing), with full P&L accountability. Supervised 22 employees.
Took money losing division and made it profitable within first two years, by holding employees accountable.
Increased sales revenue in final year by 33% in down economy.
Grew business exponentially by developing a partnership with builders, designers, and architects, who agreed to recommend / include Durasol product in their projects.
Modernized advertising campaign to reach more affluent customer base, which included designing new website. FROZEN ROPES – ALBANY, NY 2001-2007
Principal
Managed the start-up and growth of this franchise operation, with full authority and accountability for profitability. Developed and executed a comprehensive business plan; including sales/marketing strategies, staff recruitment/development, facility design and customer care programs.
Achieved profitability within 2nd year of operation; maintained 40% revenue growth year over year.
Won Small Business of the Year from Albany Business Review. ENTERPRISE RENT-A-CAR, Clifton Park, NY 1997-2000 Regional Vice President
Senior operations executive, spearheaded efforts to resurrect one of the company’s weakest and least profitable territories. Held full P&L.
Catapulted regional profits from $1M to $6M in less than 3 years.
Earned the company’s Exceptional Achievement Award for moving the region from last in overall performance, to a Top 10 out of 108 regions across the country.
EDUCATION
DEGREE – BUSINESS MANAGEMENT ROCKFORD UNIVERSITY