Senior IT Project Manager and Cybersecurity Lead
Resume:
Kevin Ballou Sr
469-***-**** ️ **********@**.*** linkedin.com/in/kevin-b-865969191
Professional Summary
Certified PMP/ Scrum Master and seasoned SR. Project Manager with 30+ years in IT, cybersecurity, Data Center Services, Server Management and infrastructure, managing complex engineering and vendor-led initiatives. Managing multiple projects from managed Servers to Cloud, Cybersecurity, Complete System upgrades and refreshes, Software Development, and Data Center Hardware Serves. Proven success leading cross-functional teams and programs using Agile, Waterfall, and hybrid methodologies. Experienced in coordinating third-party deliverables, managing dependencies, and reporting to senior leadership. Adept with tools including Jira, Clarizen, ServiceNow, and MS Project. Brings a strong understanding of ITIL practices, Six Sigma practices, SD-WAN conversions, and operational alignment in enterprise environments.
Work Experience
Experis Manpower Group / Sr. Project Manager Consultant– July 2024 to Present
Serve as primary point of contact for engineering and third-party vendor teams on infrastructure and cybersecurity initiatives
Manage programs and projects using hybrid methodologies, aligning deliverables to organizational goals
Coordinate global teams and vendor partners across SD-WAN, infrastructure, and cybersecurity technologies
Lead end-to-end project planning, execution, monitoring, and closure
Define project scope, objectives, deliverables, timelines, and success metrics
Lead scheduling, risk management, change control, and vendor contract deliverables
Utilize Jira and ServiceNow to track project tasks, risks, and milestones
Prepare and deliver weekly status reports for senior leadership and executive stakeholders
Ensure adherence to PMO standards, documentation, and reporting practices across the project lifecycle
Facilitate project meetings, retrospectives, and post-project evaluations
NASA / Cyber Security Project Manager Consultant – August 2021 to June 2024
Led full-life-cycle project management on Presidential orders for complex cybersecurity and IT security programs
Integrated ITIL methodologies to align with OCIO support structures
Strong leadership and stakeholder management skills
Excellent written and verbal communication
Analytical thinking and problem-solving abilities
Ability to manage multiple projects and priorities simultaneously
Risk management and decision-making capability
Coordinated cross-functional engineering teams and vendor dependencies for critical delivery milestones
Tracked project progress, risks, and dependencies using ServiceNow
Created status dashboards and reports for executive stakeholders
Recommended operational process improvements based on program reviews
Lucienne Corp / Project Manager / Scrum Master / Cyber Security – November 2018 to August 2021
Was the primary point of contact for all Cyber Security projects within the PMO
Coordinated cross-functional teams and client dependencies for milestone deliverables
Provided continuous monitoring of project progress and subsequent risks
Ensured all dashboards were current and reporting was accurate for leadership review
Facilitated Scrum Events: Standups, Sprint Reviews, Sprint Retrospectives
Removed Impediments and Coached the Team on Scrum principles and practices
Worked closely with Product Owners and Stake Holders
VACO Technology / Project Manager Consultant – December 2016 to November 2018
Managed concurrent Agile and hybrid projects with engineering and vendor integration points Lead end-to-end project planning, execution, monitoring, and closure
Define project scope, objectives, deliverables, timelines, and success metrics
Develop and maintain detailed project plans, schedules, and budgets
Coordinate internal teams and external stakeholders to ensure timely delivery
Monitor project progress, identify risks and issues, and implement mitigation strategies
Manage changes to project scope, schedule, and cost using formal change-control processes
Communicate project status, milestones, risks, and outcomes to stakeholders
Ensure quality standards and project documentation are maintained
Facilitate project meetings, retrospectives, and post-project evaluations
Ensure compliance with organizational policies and applicable regulations
Tracked key KPIs and delivery milestones using Jira and ServiceNow
Championed a culture of transparency, accountability, and continuous improvement across technical teams
Collaborated with program managers to report progress and manage interdependencies
TEKsystems / Project Manager Consultant / IT Infrastructure– November 2009 to October 2016
Delivered SD-WAN conversions and served as lead for infrastructure and security projects
ECDN and MS Virtual Desktop Office for deploying new systems and refresh
Managed vendor engagement, scheduling, risk assessment, and change control processes
Improved department profitability by 30% through workflow optimization
Tracked sprint/release velocity and coordinated deployments across distributed teams
Led Change Management efforts across projects with strong documentation and reporting standards
Provided collaboration, transparency, and stakeholder alignment through consistent reporting tools
Education
Barclay Business School, Houston, TX
Bachelor of Science in Business (B.S.)
University of Dallas, Dallas, TX
PHR/SPHR Certification Series
Collin County College, Plano, TX
Project Management Certification Series
Certifications
- Project Management Professional (PMP)
- Certified Professional Scrum Master (PSM I)
- Scrum Master Accredited Certification (SMAC)
- Professional in Human Resources (PHR)
- ITIL 4 Foundation Certified
Skills
Project Management & Methodologies: Agile, Scrum, Kanban, XP, ITIL 4, PMP, SDLC, Release Planning, Scaling Scrum, Estimation, Facilitation, Leadership, Team Building, Communication
Tools & Platforms: Jira, Clarizen, ServiceNow, Remedy, MS Project, ALM, Workday, Citrix, Microsoft Office Suite, MS Office 365 Products
Business & Technical Skills: Business Analysis, Requirements Gathering, Quality Assurance, Network Administration, Vendor Management and Procurement, Accounts P/R, Budgets
Certifications & Practices: Scrum Values, PHR/SPHR Certification Series, Project Management Certification Series
Relevant Expertise
Development Methodologies: Agile, Waterfall, ITIL
Incident Management Tools: Remedy, ServiceNow
Operating Systems: Windows 7/10, macOS
ALM Tools: Team Foundation Server (TFS), Jira, Rally, VersionOne
Utilities: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio)
Virtual Technologies & Practices: Citrix, VMware, Change Management
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