Senior IT Program & BI Delivery Leader

Darcy Bokath

*******@*****.*** • 404-***-**** • Atlanta, GA • www.linkedin.com/in/darcylbokath

SUMMARY

Resultsdriven IT Program and BI Delivery Leader with 15+ years of experience driving enterprise reporting, analytics platforms, and crossfunctional technology initiatives. Proven success implementing QA frameworks, optimizing BI ecosystems, and leading Agile, Waterfall, and hybrid delivery models. Skilled in Azure, Power BI, SAP BW, ServiceNow, JIRA, and automation tools to improve data quality, operational efficiency, and reporting accuracy across global organizations.

SKILLS

CORE SKILLS & TECHNOLOGIES

Technical Platforms & Tools Azure • Power BI • PowerAutomate • Copilot Studio • SAP BW • SAP Reporting • Data Warehousing • BI Architecture • ServiceNow • JIRA • Confluence • Cloud Reporting

Project & Program Leadership Project intake & prioritization • Roadmap planning • Crossfunctional delivery • Milestone & dependency management • Risk & issue management • Executive reporting • Portfolio coordination

Delivery & Operations Workflow optimization • Process standardization • BI delivery • Automation enablement • Stakeholder alignment • Incident/Problem/Change Management (ITIL) • Release governance • Production stability

Methods & Governance Agile (Scrum Master Certified) • Kanban • Waterfall • Hybrid delivery • QA frameworks • Testing strategy • Lean Six Sigma • Data governance

EXPERIENCE

NEWELL BRANDS, Sr. Manager, QA / IT Information Delivery / BI Functional Analyst Jan 2021 - Present

Established a QA team (onsite and offshore) to identify production release failure points and implement process improvements within the Information Delivery Environment/BI.

·Established and implemented QA frameworks for BI applications across the global enterprise, ensuring accuracy and compliance within SAP BW and Microsoft Azure systems.

·Designed and implemented a standardized testing strategy across all BI projects, ensuring consistent quality processes in multiple business units.

·Drove adoption and integration of a suite of tools, including Microsoft Azure, Power BI, PowerAutomate, Copilot Studio, ServiceNow, JIRA, and Confluence, resulting in significant improvements to reporting processes and the successful automation of key workflows, which enhanced operational efficiency and data-driven decision-making across the organization.

·Synchronize BI solutions with strategic goals through stakeholder partnerships, ensuring delivery of actionable insights.

·Established and operationalized Agile (Scrum and Kanban) delivery practices to improve predictability and transparency across BI initiatives.

·Using Waterfall and hybrid lifecycle reporting, enabled consistent milestone tracking and governance across mixed-methodology portfolios. – Scrum Master Certified*

·Managed milestone and dependency reporting across globally distributed teams, proactively identifying delivery risks and critical path constraints.

·Led Incident, Problem, and Change Management processes in alignment with ITIL principles, ensuring production stability and controlled release execution within BI and reporting platforms.

·Applied Lean Six Sigma principles to identify process inefficiencies, reduce rework, and improve cycle time across testing and BI delivery workflows.

NEWELL BRANDS, Sr. BI Functional Analyst - Manager/Lead Sales Operations Systems

Jan 2016 - Dec 2020

Facilitated the integration of information delivery and sales data systems during the consolidation of over 40 business units within a Business Intelligence (BI) environment.

·Led the integration of 40+ acquired business units into Newell's SAP reporting system, establishing a unified global data view.

·Documented functional requirements, data flows, and mappings to support advanced self-service BI and DW environments.

·Managed transition from legacy reporting systems to cloud-based solutions, leveraging Azure and Power BI.

·Established data governance practices under tight deadlines, ensuring consistency and reliability across executive reporting.

·Supported enterprise BI delivery through hybrid Agile/Waterfall execution models, aligning delivery governance with evolving business needs

VERIZON TELEMATICS, Business Intelligence / System Analyst, Solution Architecture Jan 2011 - Dec 2016

Collaborated with and facilitated interactions among business users, data analysts, executive leadership, and technical teams (System Architects and Developers). Collaboratively defined comprehensive requirements, streamlined processes, and established/promoted industry best practices to ensure optimal system efficiencies and usage.

·Collaborated with clients to design BI architectures supporting IoT and global M2M strategies.

·Developed dashboards and reporting solutions that enabled C-level executives to make informed decisions in an Oracle/ OBIEE environment.

·Served as primary interface between business divisions and systems engineering, translating requirements into system specifications.

·Balanced innovation with system stability, ensuring new solutions protect existing investments while enabling growth.

DAUGHERTY BUSINESS SOLUTIONS, Senior BI Consultant Jan 2005 – Dec 2009

Effectively developed comprehensive testing criteria, meticulously crafted detailed test plans, and skillfully created precise test scripts, all while actively executing rigorous testing procedures; simultaneously, documented intricate reporting requirements with precision and fostered strong collaborative relationships with clients

·Led cross-functional consulting engagements with Fortune 500 clients (Chick-Fil-A, Macy's/Federated Department Stores, Cingular/AT&T), bridging business and engineering teams to deliver tailored BI solutions using Business Objects and Cognos.

·Engaged directly with client executives and stakeholders, conducting workshops, presentations, and Q&A sessions that secured buy-in and extended project funding.

·Adapted seamlessly across methodologies including Agile (Pair Programming), Waterfall, and Extreme Programming, ensuring delivery success in diverse client environments.

·Mentored junior consultants and collaborated with client teams, fostering knowledge transfer and sustainable BI adoption.

EDUCATION

University of Colorado at Denver

CERTIFICATIONS

Scrum Master Certified – (PSMI)

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