Experienced Customer Service Professional

JACQUELINE HARRIS NELSON

**** ** **** ******, **** 157: Ft. Lauderdale, Florida 33313 ****************@*****.*** Home : 954-***-****, Cell : 954-***-****

OBJECTIVE

To obtain a challenging position in the customer service field in which I may utilize my training and experience to contribute to the company growth.

SKILLS & ABILITIES

Quality customer / client service and relations

Excellent comprehension and retention

Communication skills-verbal, written and listening

Time management/deadline oriented

Multitasking, coordinating multiple tasks concurrently

Reliable, dependable and proactive

EXPERIENCE

CUSTOMER SERVICE AGENT GREYHOUND LINES, INC

JUNE 19, 2006 - STILL

Responsible for opening station balancing cash draw at the end of my shift, providing clients with information, sell travel tickets and check in luggage .

Responsible for answering the phones in a timely manner

Send and receive Weston union request.

PAPER CARRIER SUN- SENTINAL – FT. LAUDERDALE

JUNE 2005 – DECEMBER 2005

Duties include picking up papers and deliver to customers

CASHIER HOME DEPOT

OCTOBER 2004 – DECEMBER 2005

Cashier inside and outside garden shop

MACHINE OPERATOR RANDSTAND WORK SOLUTIONS- FT- LAUDERDALE

AUGUST 2004 – OCTOBER 2004

Duties included operating a plunger press machine, inspect parts for major brass company that manufactured metal, brass and steel parts.

CASHIER CA-1 SERVICES - FT- LAUDERDALE

MARCH 2001 – AUGUST+ 2004

Duties included food preparations in airport restaurant, serving food, and cashing out customers that made purchases.

EDUCATION

MIRAMAR HIGH SCHOOL, MIRAMAR, FLORIDA

DIPLOMA

B.F. JAMES ADULT CENTER, HALLANDALE, FLORIDA

CERTIFICATE IN BUSINESS FILING / TYPING

REFERENCES

Available Upon Request

Contact this candidate