Community Programs Coordinator with Operations Expertise

Beth Swanson

773-***-**** / *********@*****.*** / 4154 Meadowlane Drive, Bloomfield Hills, MI 48304

Throughout my professional experience, I have developed strong customer service and managerial skills by supporting families, clients, staff, and community members in fast-paced, service-oriented environments. I consistently manage multiple priorities at once, including scheduling, calendar coordination, and daily operations, while maintaining a high level of organization and attention to detail.

I take initiative in my work and am comfortable working independently as well as collaboratively within a team. I am experienced in managing digital tools such as Google Workspace, calendars, databases, and social media platforms, where I create and manage content to support communication, engagement, and outreach efforts. I am a quick learner who actively seeks opportunities to improve processes and take on new responsibilities. I approach my work with patience, reliability, empathy, and compassion, and I pride myself on clear, professional communication with colleagues, clients, and stakeholders. My strong work ethic, adaptability, and commitment to excellence allow me to contribute positively in dynamic environments.

I believe my qualifications, experience, and enthusiasm would make me a valuable addition to your team. I can be reached at any time via my cell phone at 773-***-****. Thank you for your time and consideration.

Kindly,

Beth Swanson

Beth Swanson

773-***-**** / *********@*****.*** / 4154 Meadowlane Drive, Bloomfield Hills, MI 48304 PROFESSIONAL EXPERIENCE

Birmingham Public Schools- Birmingham, MI -Community School Coordinator 1/23-Present

● Oversee administrative operations of State-licensed Preschool and before/after-school programs, ensuring full compliance with state regulations and licensing requirements.

● Manage enrollment documentation, reporting, recordkeeping, and audit preparation with accuracy and timeliness.

● Recruit, onboard, and supervise Preschool and Kids Club staff; coordinate scheduling and coverage.

● Plan and execute school-wide events, managing logistics, communications, vendors, and timelines.

● Administer social media accounts and digital communications to support family and community engagement.

● Coordinate high-visibility events including Alumni Breakfast, New Family Dinner, and VIP Breakfast.

● Provide front office support, assisting with records management, parent communication, and daily administrative needs.

Chartwells- (Harlan) Birmingham, MI- Kitchen Manager 5/22-1/23

● Supervised staff operations, delegated tasks, and maintained workflow efficiency.

● Managed inventory control, ordering, and supply tracking.

● Ensured strict compliance with HACCP and food safety regulations.

● Maintained accurate production records and collaborated with school administration to ensure service quality.

Early Childhood Center Birmingham, MI -Preschool Gym Teacher/ Preschool Assistant 5/17-6/18; 5/19-5/22

● Developed structured lesson plans and maintained student documentation.

● Supported front desk operations including scheduling assistance and parent communication.

● Assisted classroom teachers with daily operations and student supervision. GiGi’s Playhouse Detroit Southfield, MI -Opening Site Coordinator 6/18-5/19

● Managed daily nonprofit operations including scheduling, volunteer coordination, and database maintenance.

● Oversaw fundraising systems and maintained accurate donor records.

● Coordinated communications and social media outreach. Bswan Fitness & Texas Fit Chicks Austin, TX & Chicago, IL- Personal Trainer 6/08-3/17

● Managed client scheduling, program documentation, and progress tracking.

● Delivered structured coaching programs and maintained client records.

● Provided nutritional guidance and individualized planning. NEMS Law Austin, TX -Administrative Assistant

813-4/15

● Provided comprehensive administrative support in a family law practice.

● Managed case files, legal documentation, and data entry within client management software.

● Conducted research and prepared materials for hearings and court proceedings.

● Maintained strict confidentiality and accurate recordkeeping. Primrose School of Southwest Austin Austin, TX -Kindergarten Teacher 1/12- 8/13

● Developed and implemented structured curriculum plans.

● Maintained student records and consistent parent communication.

● Supported a safe, organized, and compliant classroom environment. Gymboree Play & Music Chicago, IL -Site Manager

12/00-6/06

● Managed daily business operations including staff supervision, inventory management, and reporting.

● Analyzed operational reports to support revenue growth and efficiency.

● Assisted in opening two new locations, supporting administrative setup and staffing VOLUNTEER LEADERSHIP

Seaholm Football Booster Board Birmingham, MI

7/22-Present

● Coordinate event logistics and manage website and social media updates.

● Organize and execute annual team picture day operations. Down Syndrome Association of Central Texas Austin, TX New Parent Coordinator 11/15- 6/17

● Served as primary contact for new families; coordinated support programming and meetings.

● Managed online community group and event communications. Down Syndrome Diagnosis Network (DSDN) 5K Director / Local Partnership Co-Director 10/16- 12/22

● Directed multi-state event logistics and partner coordination.

● Maintained organizational contact databases and board participation. EDUCATION

1997- University of Toledo- Bachelor of Arts in Communications (Public Relations) CORE SKILLS

● Administrative & Office Operations

● Regulatory Compliance & Documentation

● Records & Database Management

● Staff Coordination & Scheduling platforms

● Event & Project Management

● Client management software & community communication

● Process Organization & Workflow Support

● Social Media & Digital Communications

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