Customer Service and Support Specialist
Resume:
Ashley Wilson
Monroe, NC **112
***************@*****.***
EXPERIENCE
Lake Lawn Care LLC, High Point NC — Arrange appointments, Customer service
February 2023 -PRESENT
● Maintain and update customer databases and appointment schedules.
● Make outbound calls to potential customers and schedule appointments.
● Answer customer inquiries and provide excellent customer service.
● Follow up with customers to ensure satisfaction with services. Circle K, Mooresville, NC — Cashier
Janruary 2022- February 2023
● Perform transactions for gas, store products and food items, deliver exceptional customer service, and achieved higher percentage of monthly sales quotas for membership accounts by educating customers about discounts and benefits.
● Manage store cash register, ensure the accuracy of daily counts, and resolve issues related to transactions using the internal POS system.
● Execute stocking activities for store products, receive shipments from vendors.
Portafinos, Charlotte, NC — Server/Bartender
March 2020- September 2021
● Collaborate on a 12 person team to provide top quality food and beverage service at this upscale bar-restaurant.
● Prepared and served beer, wine, and cocktails, along with various small food orders to patrons
● Open, calculate and close bar tabs as needed.
EDUCATION
Kings College, Charlotte — Medical Assisting
September 2004-2005
Graduated on the Dean’s List with 4.0 average
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