Admission Liaison - Healthcare Specialist
Resume:
Barbara Perkins
Orlando, FL *****
407-***-**** - ***********@*******.***
Professional Summary
Dynamic Admission Liaison at Encompass Health Rehabilitation Hospital with strong interpersonal skills and expertise in medical admissions processes. Proven ability to facilitate seamless patient transitions and maintain accurate records, ensuring compliance with healthcare standards. Committed to enhancing patient care through effective communication and teamwork in fast-paced environments. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements.
Skills
• Strong interpersonal skills • Computer literacy
• Records maintenance • Data verification
• Process management • Experience in medical admissions
• Medical admissions processes • Medical terminology proficiency Patient confidentiality and data
security
• Communicating to patients and
families
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• Teamwork • Calm and effective under pressure
• Clerical and filing support • Benefits explanation
• Multitasking Abilities • Insurance authorizations
• Administrative and office support • Detail-oriented
• Medical terminology • Patient needs assessment and referral Work History
09/2025 to Current Admission Liaison
Encompass Health Rehabilitation Hospital – Altamonte Springs, FL Facilitate patient admissions and discharges, ensuring a smooth transition of care utilizing multiple software like Aidin, OneSource, Availity, Pre Screen,CMR, Epic, medical terminology, Revenue Cycle and Orbits.
Provided transportation after patient being discharged Act as a bridge between patients, families, and healthcare providers, providing updates on patient status and addressing concerns.
Facilitated communication to complete referrals to the marketing admissions staff members through Teams.
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Assisted in the organization of campus tours, open houses, and other family and patient tours to showcase the Inpatient Rehab benefits.
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Education
Certifications
Languages
Worked flexible hours across night, weekend, and holiday shifts in the Acute Care Setting.
Select Hospital – Orlando, FL
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Licensed OTA - 2010
Billing and Coding -2025
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04/2022 to 01/2025 OTA/PRN
09/24-08/25 Admission/ Discharge Navigator AdventHealth Hospital- Winter Park
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Keiser University Occupational Therapy Assistant AAS-2010 Skilled at working independently and collaboratively in a team environment collaborating with Case Management Department for proper patient's placement to the other skilled settings including IPR.
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Advent Health University Billing and Coding - 2025. CPR/BLS -2025
07/2013-09/2024 AdventHealth Hospital – Winter Park, FL Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines. Passionate about learning and committed to continual improvement. Associate of Science: Occupational Therapy.
Keiser University - Orlando
Organized and detail-oriented with a strong work ethic. Self-motivated, with a strong sense of personal responsibility. Provides acute inpatient care, integrating an occupational therapy approach for patients in hospital settings, including those in oncology, ICU, MCU, and post- surgical orthopedic procedures.
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In charge of providing daily occupational therapy services, keeping an eye on patients with tracheal or ventilator support, and helping case managers with discharges to inpatient and SNF settings.
Passionate about learning and committed to continual improvement. Proven ability to learn quickly and adapt to new situations in the LTACH Setting. Worked well in a team setting, providing support and guidance. Work closely with medical staff to coordinate patient care and ensure compliance with healthcare regulations and standards.
Conduct initial patient assessments to determine appropriate care needs and develop care plans.
Provided accurate insurance and medical information utilizing Aidin Program to admit also discharge patients to appropriate IPR / SNF settings from Acute Hospital.
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