Customer-Focused Host/Service Associate

Juanita Jones

Motivated, Hard-Working, and Eager to Gain Experience

*** *. ********** ***,, #****

Sunnyvale, Ca 94086

209-***-****

*************@*****.***

EXPERIENCE

California’s Great America, Santa Clara

Merchandise Associate

July 2023 - current

-Cordially greet and interact with guests in store to determine type of merchandise desired.

-Display merchandise, suggestive sell, and emphasize selling points of products.

-Maintain fully stocked shelves, counters, tables, and display racks with appropriate merchandise at all times.

-Monitored areas to avoid and/or detect theft to assist in maintaining park assets.

-Complete sales transactions on point of sales (POS) system.

-Interact with people from various backgrounds, deliver amazing experiences, and help guests create lifelong memories. McDonald’s, Livingston, Ca

Crew Member

December 2022 - May 2023

-Kept restaurant lobby, front counter, drive thru, and restrooms clean throughout shift.

-Demonstrated proper food safety practices by accurately completing quality control checklists.

-Answered customers questions and took orders.

-Entered orders into computer system to send order details to kitchen, mentioning customer’s special requests

-Verified orders and bagged items for easy transport.

-Totaled bills, accepted payments, and accurately returned change. SKILLS

Works collaboratively

Good work ethic

Highly organized and detail

oriented

Proficient in computer

software programs and office

machines

CERTIFICATIONS

California Food Handler’s

Certification

LANGUAGES

English, some Spanish

Waterproofing Associates, Inc., Santa Clara,

Administrative Assistant

June 2022 - August 2022

-Greeted visitors and clients.

-Provided general administrative and customer support to the company.

-Answered incoming phone calls and emails, and responded to inquiries.

-Maintained records and appropriate documentation.

-Sorted, organized, and maintained office records accurately.

-Made copies, faxed, and printed important documents. EDUCATION

Cinta Aveda Institute, San Jose, Ca

Esthetician Program Graduate

June 2023 - December 2023

Livingston High School, Livingston, Ca

High School Diploma

August 2018 - June 2022

REFERENCES

Administration and Human Resources, Great America - 408-***-**** Roxanne, McDonald’s - 209- 394-3100

Eileen Wagner, Waterproofing Associates, Inc. - 408-***-****

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