Versatile Data Entry Clerk with Administrative Focus
Resume:
LAURA M. SLOSMAN, MEd
PROFESSIONAL SUMMARY
Passionate and experienced professional with demonstrated strengths in customer care providing comprehensive support to individuals and families facing mental health challenges. Proven track record of developing effective treatment plans, advocating for clients, and facilitating therapeutic growth. Skilled in crisis intervention and collaborating with multidisciplinary teams to address diverse client needs. EMR – Epic and Kipu SKILLS
• Utilizes critical thinking and judgement to collaborate and inform case management processes
• Conducts comprehensive evaluation of patient needs and by evaluating patients benefit plan and available internal and external programs/services
• Optimize patients’ experiences at all stages, facilitating team communication to increase collaboration
• Extensive experience actively listening to clients and providing support in a compassionate manner
• Facilitates appropriate healthcare outcomes for patients aiding using care management tools and resources EXPERIENCE
Patient Service Coordinator March 2025 – April 2025 Woburn & North Andover Pediatric ǀ Woburn, MA
• Scheduling appointments, verifying insurance
• Handling patient intake, explaining treatment options
• Coordinating care between patients, families, and healthcare providers Bookkeeping February 2025 – Present
Pesky Pete’s Poison Ivy Removal ǀ Merrimac, MA
• Maintained general ledger entries for all company transactions in accordance with accounting principles
• Assisted in the preparation of annual budgets by providing detailed financial reports and analysis Primary Therapist August 2022 – October 2022
Truhealing Riverbend ǀ Jefferson, IN
• Facilitated individual, family and group therapy sessions using evidence-based practices to address patient needs and promote therapeutic growth.
• Utilized interviewing skills to ensure maximum patient engagement and promoted lifestyle and behavior changes to achieve optimum level of health.
• Provided coaching, information and support to empower the patient to make ongoing independent medical and/or healthy lifestyle choices.
Tewksbury, Ma 01876
*********@*****.***
Group Counselor, MLADC March 2020 – June 2020
Better Health Partners ǀ Hanover, NH
• Improved case management strategies through training and continuing education.
• Monitored and modified care management plans, incorporating information obtained with regular evaluations.
• Worked with clients and families to provide education and facilitate connections with community services and resources
Behavioral Health Case Manager January 2019 – April 2019 Centene (NH Healthy Families) ǀ Bedford, NH
• Advocated for patients to access community resources, resulting in an increase in successful referrals and improved outcomes.
• Collaborated with patients to develop comprehensive treatment plans, resulting in an increase in patient engagement and satisfaction.
• Identified high risk factors and service needs that impacted patient outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate. DWI Evaluator, Group Counselor September 2018 – November 2018 Homebase Family Collaborative ǀ Manchester, NH
• Maintained specific substance abuse treatment case files for every program participant.
• Documented patient progress with one-on-one and group counseling and group sessions.
• Improved long-term outcomes through effective collaboration with court system, community groups and post-treatment agencies
Primary Therapist Dual Diagnosis MLADC December 2016 – May 2017 New England Recovery and Wellness ǀ Concord, NH
• Customized typical strategies to match clients' histories, abilities and current targets.
• Achieved treatment goals by monitoring progress and adjusting strategies.
• Provided appropriate therapeutic interventions using diverse counseling techniques and modalities. Substance Abuse Counselor MLADC November 2015 – October 2016 Farnum Center ǀ Manchester, NH
• Evaluated mental and physical condition of each person with interviews, personal assessments and records reviews.
• Developed client treatment plans based on research, clinical experience and client histories.
• Devised client-specific treatment plans using research knowledge, clinical experience and unique client histories.
EDUCATION
Master of Education – Counseling Education, Human Service May 2003 Plymouth State College
Bachelor of Science – Physical Education, Sports Medicine May 1994 Keene State College
Associates of Science – Addiction Studies May 2011 New Hampshire Institute of Technology
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