Customer Service & Office Administration Specialist
Resume:
Paula Parker
Inman, SC *****
********@*****.***
I am seeking employment with a company in which I can display my strengths and continue to grow my skill set.
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Liveops - Inman, SC
December 2020 to Present
Call center customer service.
Finance
USAA - Inman, SC
February 2019 to December 2021
Assisting clients with auto, and personal loans. Gathering all information for the loan application, communicating with underwriters, gathering information for property tax in their state. Bartender/Server
Lime Leaf - Spartanburg, SC
April 2016 to April 2020
Greeting guests, taking orders, answering phones, preparing drinks, general bar service. Manager responsibilities when needed.
Front Office Coordinator
Reidville Road Animal Hospital - Spartanburg, SC
July 2012 to April 2020
Responsible for invoicing, filling prescriptions, filing charts, answering phones, scheduling appointments, handling cash receipts and end of day reports for balancing. Additional accounting duties, and assisting Vet as needed
Manager
Cades Dinner House - Mauldin, SC
May 2011 to May 2012
Front of the house Manager, which included, ensuring quests requests were resolved, Handled staffing issues, involving hiring and firing decisions. Training staff, balancing registers for end of day reporting. Bartender/Server
Brixx Woodfire Pizza - Greenville, SC
June 2007 to May 2011
Greeting guests, taking orders, answering phones, preparing drinks, general bar service. Manager responsibilities when needed.
Office Manager
Centex Homes - Greenville, SC
September 2001 to May 2007
Answered phones, filed invoices, put together contracts for sales people. Dealt with Salesman regarding purchase of homes. Helped home owners with warranty issues. Managed Office, ordered supplies, drafted all correspondence. Handled all billing of invoices for payment from contractors. Prepared expense reports. Assisted Risk Management with verifying insurance coverage. Education
Woodruff High School
1995 to 1998
Skills
• Accounting
• Office Management
• Customer service
• Accounts Payable
• Medical Scheduling
• Budgeting
• Medical Billing
• Accounts Receivable
• Management
• Communication skills
• Computer skills
• Risk Management
• Medical Office Experience
• Editing
• Data entry
• Typing
• Microsoft Word
• Microsoft Excel
• Customer service
• Data analytics
• Communication skills
• Help desk
• Live chat
• Windows
• Zendesk
• Microsoft Access
• Google Suite
• Inside sales
• Google Docs
• Sales
• Salesforce
• SharePoint
• Cash handling
• Banking
• Telemarketing
• EDI
• HIPAA
• Databases
• Workday
• iOS
• Accounts receivable
• Software testing
• Front desk
• Training & development
• Data collection
• Analysis skills
• Executive administrative support
• Adobe Acrobat
• Customer relationship management
• Project management
• E-commerce
• Customer support
• Research
• Bookkeeping
• Accounting
• Payroll
• Accounts payable
• Personal assistant experience
• Document management
• Medical terminology
• Kronos
• Human resources
• Cash register
• Operating systems
• Documentation review
• QuickBooks
• Risk management
• Account management
• Filing
• Customer retention
• Search engines
Contact this candidate