Janae Villanueva
Santa Ana Ca, 92703
******************@*****.***
Motivated and customer focused with experience as a server, hostess, and cashier. Skilled at delivering excellent service, handling payments accurately, and thriving in fast-paced environments. Seeking to contribute strong communication, teamwork, and organizational skills to a dynamic restaurant or customer service role.
SKILLS
● Friendly and professional guest service
● Clear and verbal communication
● Conflict resolution
● Excels in working well with others
● Flexibility in different roles
● Staying calm under pressure
● Multitasking in fast paced environment
EXPERIENCE
Sizzler, Fountain Valley — Cashier, Hostess, Server October 2022 - August 2025
● Greet guests and provide a welcoming environment while managing seating flow during peak hours
● Accurately process cash, credit and mobile transactions using pos systems
● Handle guests concerns with professionalism and problem solving to maintain satisfaction
● Ensuring team effort with team members to support smooth restaurant operations in a fast paced setting
● Deliver attentive table service, ensuring food and beverages are served promptly and correctly EDUCATION
Valley High School, Santa Ana, Ca — High School Diploma, May 2025 Orange Coast College, Coast Mesa, Ca – Currently Enrolled AWARDS
● Recognition by management at Sizzler for excellent customer service (2025)
● Honor Roll, Valley High School (2022)
● Special Education Aid, Valley High School (2022)
● Perfect Attendance, Valley High School (2024)