Data Quality & Benefits Specialist Lead
Resume:
Theresa De Largy
San Francisco Bay Area
SUMMARY
A highly motivated and detail-oriented professional with 11 years of experience in ensuring data accuracy, consistency, and reliability. Proven ability to identify, analyze, and resolve data quality issues, contributing to improved data-driven decision-making. Eager to leverage technical expertise and problem-solving skills to enhance data quality and optimize business processes within the EB (TR Total Rewards Department).
SKILLS
• Coordination of products of benefits
• Specialized proficiency in Salesforce, BenefitPoint and AMS
• Detailed tracking of tasks, mathematical accuracy, and documentation
• Consistent communication and timely resolving of issues
• Strong ability to establish rapport with clients and to educate, articulate and convey complex information and programs
• Experience with Human Resources with non-exempt recruitment, interviewing, job fairs, benefits plan operations compliance and disability claims
• Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint PROFESSIONAL EXPERIENCE
Senior Data Quality Analyst
Newfront Insurance and Financial Services 09/2014 – 07/2025 San Mateo, CA
• Conducted annual revenue commission reviews, $300K in recoverable revenue per year.
• Generated invoices billing consulting fees for clients.
• Proposed and implemented process improvements, contributing to team efficiency.
• Implemented data collection systems and methodologies to improve accuracy and effi- ciency. Analyzed complex datasets to identify trends, inconsistencies, and areas for im- provement. Acquired, cleaned, and maintained data from primary and secondary sources using Salesforce and BenefitPoint.
• Filtered and corrected data errors, reviewed system reports, and addressed discrepancies proactively.
• Generated regular data quality reports using statistical techniques.
• Collaborated with management to align data processes with evolving business priorities.
• Led internal training on BenefitPoint for 7 years, enhancing team proficiency. EDUCATION
Master of Arts, Organizational Management, University of Phoenix Walnut Creek, CA Bachelor of Arts, Music, California State University, East Bay, Hayward, CA CERTIFICATIONS/LICENSES
California Life and Health Insurance 10/27/2007 – 10/31/2027
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