Customer Service Professional Resume
Resume:
Leanne Hicks
Hard worker needs part time position
Pekin, IL 61554
***************@*****.***
I offer the benefits of having over 27 years of customer service experience in a variety of industries. I also offer a total of 5 years cash handling experience both as a bank teller (1 year) and as a cashier. I'm friendly, personable and a team player when necessary. Please have some patience with me as I just moved here from Colorado!
Authorized to work in the US for any employer
Work Experience
Security Professional
Allied Universal - Greeley, CO
May 2021 to April 2022
Interior/exterior foot patrols and camera monitoring Security Officer
Allied Universal Security Services, Systems and Solutions - Greeley, CO October 2020 to December 2020
Foot patrols and metal detector at UCHealth in Greeley CO Document Scanner Work Study
Aims Community College - Greeley, CO
February 2020 to May 2020
Scanned documents for financial aid office
Receptionist Duties
The Town of Garden City - Garden City, CO
November 2019 to January 2020
Answered phones and filed documents.
Chat Agent
STARTEK - Greeley, CO
April 2015 to May 2016
Processed incoming chat messages for customers of Go go, an airline internet service. Restaurant Worker
Sam's Club - Evans, CO
February 2015 to April 2015
Worked in pizza restaurant inside Sam's Club. Performed cashier duties, made customer orders, prep work on pizzas general cleaning and stocking.
Cashier/Customer Service
Home Depot - Denver, CO
February 2012 to January 2014
Provided customer service at service desk (i.e. customer returns, online order fulfillment, cashier, general clean up.
Order Processor
Home Depot - Denver, CO
February 2012 to February 2013
Prep customer orders, stock and general clean up
Data Entry Clerk
Lowry AFB, Denver Colorado - Denver, CO
March 2011 to February 2012
Processed data from old Air Force member files.
Kitchen Supervisor
Aramark/Adams County Detention - Brighton, CO
August 2009 to April 2011
Supervised inmate trustees in all aspects of industrial kitchen duties. Education
High school diploma
Currently, full-time student at Illinois Central College - East Peoria, IL August 2023 to Present
High school diploma in History
Aims Community College - Greeley, CO
August 2019 to Present
High school diploma
So.Connecticut State university - New Haven, CT
September 1992 to September 1993
High school diploma in General Studies
Central High school - Greeley, CO
September 1979 to May 1981
Skills
• Some computer
• customer service
• Customer Service
• Customer Care
• Order Entry
• Kitchen Experience
• Food Preparation
• Supervising Experience
• Kitchen Management Experience
• Restaurant Experience
• Data Entry
• Order Fulfillment
• Typing
• Filing
• Leadership
• Custodial experience
• Clerical experience
• Cash handling
• Security
• Culinary Experience
• Retail sales
• Upselling
• Loss prevention
• Surveillance
• Animal handling
• Basic math
• Computer skills
• POS
• Customer service
• Clerical experience
• Very little knowledge of HVAC
• Typing
• Sales
• Front desk
• Supervising experience
• Order entry
• Cash handling
• Security
• Banking
• Upselling
• Cash register
• Kitchen management
• Google Docs
• Windows
• Fraud prevention and detection
• Inside sales
• Retail sales
• Leadership
• Organizational skills
• Office experience
• Phone etiquette
• Data entry
• Animal handling
• Pet care
• Cooking
• Customer service
• Computer skills
Certifications and Licenses
Driver's License
April 2022 to March 2025
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