Administrative Professional with 10+ Years Experience

Kristyn Lorden Bartlett, IL ***** 847-***-**** *************@*****.***

Administrative Professional

Detail-oriented and personable administrative professional with 10+ years of experience supporting office operations, customer service, and cross-functional teams. Strong background in scheduling, document management, order processing, and client communication within fast-paced environments. Known for reliability, organization, and a proactive, team-focused work ethic.

Professional Experience

Signode Industrial Group — Customer Service / Administrative Support (Contract)

September 2024 – December 2024

Provided administrative and customer service support in a high-volume industrial environment

Entered and maintained orders, quotes, and customer records using ERP Navision

Coordinated with sales and logistics teams to resolve order and shipment issues

Tracked shipments and addressed customer inquiries using WMS Deposco

Assisted management with documentation and issue-resolution processes

Water One, Inc. — Office Assistant

October 2023 – March 2024

Answered and routed calls using a multi-line phone system

Processed customer orders, invoicing, and credit card payments

Scheduled daily delivery routes and maintained driver schedules

Managed document scanning, filing, and overall office organization

The Center for Association Resources — Administrative Assistant / Member Services

September 2022 – July 2023

Registered members and non-members for courses, exams, and events

Processed payments and maintained accurate financial records

Managed document scanning, filing, and shredding

Handled inbound calls and conducted outbound follow-ups

Assisted with meeting planning, event coordination, and catering arrangements

Nuvei / Matrix Payment Systems — PCI Compliance Coordinator / Administrative Support

January 2014 – May 2022

Maintained client records, compliance documentation, and email correspondence

Assisted business clients with PCI compliance requirements and data tracking

Created and monitored performance metrics and team goals

Trained new hires and maintained onboarding documentation

Scheduled appointments and supported internal team communications

Maxicorp U.S.A., Inc. — Office Assistant

November 2008 – April 2013

Managed multi-line phone systems and voicemail communications

Processed incoming orders and prepared pricing and freight quotes

Coordinated shipping logistics, invoicing, and payment processing

Maintained filing systems and supported daily administrative operations

Education

Harper College — Palatine, IL

Key Skills

Office Administration & Multitasking

Calendar & Schedule Management

ERP Systems (Navision)

Data Entry & Recordkeeping

Document Management (Scanning, Filing, Shredding)

Professional Phone & Email Communication

Order Entry & Invoice Processing

Payment & Credit Card Processing

Event & Meeting Coordination

Shipment Tracking (WMS Deposco)

PCI Compliance Support

New Hire Training Assistance

Cross-Department Collaboration

Contact this candidate