Customer-Focused Retail & Operations Associate

Naimo Mohamed

**-**** *** ****** ******

Home: 604-***-**** Personal: 236-***-****

**************@*****.***

Objective:

I am a highly driven and hardworking individual looking to obtain a position at a company, where I can provide my place of work with excellent customer service and bring my positive and focused attitude into the workplace. I am focused and self motivated, able to learn new things quickly and efficiently. I excel in fast-paced, deadline driven environments. I am also able to make customers feel comfortable and safe. I have a genuine passion for delivering exceptional service. Education:

École Panorama Ridge Secondary School, Surrey BC (Sept 2016- June 2020) BCIT, Burnaby ( Sept 2022- present)

Bachelor’s of Business Administration (part-time online) Work Experience:

Amazon Fulfillment (Seasonal) Braid St. New Westminster Nov. 2020 - Jan. 2021

● I was employed as a “Stower”. I was responsible for scanning inventory and placing them in appropriate storage bins.

● I was trained for and operated lift trucks to place products on high shelves.

● I maintained an organised work space and worked with quality and speed Costco Wholesale (Part Time) Surrey, BC

Mar 2022- Jan 2024

● I was employed as a “stocker”. I was responsible for maintaining floor merchandise and ensuring that product was fully stocked and available for shoppers at all times.

● I kept track of product sales & prices utilising costco’s operations system to print current price tags.

● I kept track of what products would be coming in nightly in order to properly allocate product on store shelves

● I operated a pallet jack to move pallets across the store floor.

● I Assisted store members with product inquiries and ensured customer satisfaction.

● I would clear out empty boxes from aisles ensuring that the store floor looked neat and tidy at all times.

Elections Canada

Oct. 2019, Oct. 2021

I worked 2 different roles: “Informations Officer” in 2019 & “Deputy returning officer” in 2021

● I was responsible for greeting and redirecting voters to their polling stations, answering any questions they had about the voting process and communicating volume of voters with polling staff throughout the election day.

● I organised lines and assisted the elderly voters as well as the disabled. In 2021 I was employed as a “Deputy Returning Officer”

● I was responsible for administering ballots and walking voters through the voting process.

● I checked the relevant ID and filled out any necessary forms for each individual voter.

● At the end I was responsible for the counting of ballots as well as recording the number of votes for each candidate.

Relevant Skills:

● Microsoft Excel

● Quick learner

● Ability to work well in repetitive type of work environments

● Able to work well in a fast pace environment

● Capable of getting along well with peers

● Can efficiently problem solve under pressure

● Good customer service skills

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