Cybersecurity Analyst with Incident Response Focus
Resume:
Covington, GA
***********@*****.***
Zaria Scott
EDUCATION
Albany State University
Albany, GA
BS In Computer Science
Information Assurance
GPA 3.45
PROFESSIONAL SUMMARY
Cybersecurity-focused IT professional with hands-on experience in SIEM monitoring, telecom fraud investigation, and network vulnerability assessments. Experienced in incident response support, SIM swap fraud mitigation, and secure authentication processes within high-volume environments. Background includes security operations support at a U.S. military installation and real-time incident handling in the telecom sector. Currently pursuing CompTIA Security+ (SY0-701).
FUNCTIONAL SKILLS
SIEM Monitoring & Alert Analysis
Incident Response & Fraud Investigation
LAN/WAN Troubleshooting & Configuration
Endpoint & Network Security
Microsoft Windows Administration
SIM Provisioning & APN Configuration
SQL (Queries, Joins, Basic Optimization)
.NET / C#
CERTIFICATIONS
CompTIA Security+ (SY0-701) – Expected March 2026
EXPERIENCE
Cybersecurity Intern
United States Marine Corps Base Albany – Albany, GA
Aug 2024 – Dec 2024
Conducted network risk and vulnerability assessments to identify security gaps and support remediation efforts
Monitored SIEM alerts to detect anomalous activity and document potential security incidents
Assisted in incident response procedures by troubleshooting access control and endpoint security issues
Supported secure system operations within a controlled military network environment
Improved internal application efficiency by converting legacy VB components to JavaScript
Tech Support Specialist (Fraud & Incident Response Focus)
Telrite Inc. (PureTalk Wireless) – Covington, GA
Jan 2026 – Present
Handle 40–60+ daily cases in a SLA-driven telecom environment, resolving network, device, and account-related security incidents
Investigate and mitigate SIM swap fraud and unauthorized account access attempts using strict identity verification and authentication controls
Perform secure account authentication to prevent account takeover and protect customer data
Diagnose and resolve SIM provisioning failures, APN configuration issues, porting errors, and service disruptions
Document and track incidents in CRM/ticketing systems, ensuring accurate case logging and regulatory compliance
Escalate infrastructure-level and network-related threats to engineering teams with detailed technical documentation
Identify recurring fraud patterns and contribute process improvements to reduce repeat security incidents
Consistently meet SLA, resolution time, and customer satisfaction performance metrics
Identify recurring service vulnerabilities and contribute process improvements to reduce repeat incidents
PROJECTS
Hands-On Cybersecurity Labs – TryHackMe
Completed guided labs focused on incident response, network analysis, and privilege escalation scenarios
Analyzed simulated attack traffic using basic log review and reconnaissance techniques
Practiced identifying vulnerabilities, misconfigurations, and insecure authentication mechanisms
Applied foundational concepts including the CIA triad, access control, and threat detection in simulated environments
Strengthened understanding of SOC workflows and real-world attack patterns
LEADERSHIP EXPERIENCE
Senate Chair – Student Government Association
Albany State University – Albany, GA
Aug 2023 – May 2025
Led senate meetings and presented improvement plans to administrators.
Executive Board Member – Delta Sigma Theta Sorority, Inc.
Albany, GA
Aug 2024 – May 2025
Supported budgeting, compliance, and community service initiatives
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