Telecommunications Network Engineer and Team Lead

Deborah J Clement

Dayton, Ohio

***************@*****.*** 513-***-****

Summary

Results-driven telecommunications expert with over 28 years of experience in network engineering, circuit provisioning, system testing, and infrastructure maintenance. Skilled in troubleshooting complex network issues, optimizing system performance, and leading technical teams to ensure seamless operations. Proven track record in fiber optics, equipment installation, and large-scale network migrations. Adept at utilizing cutting- edge technologies to enhance efficiency and reliability. Strong project management skills with a commitment to delivering high-quality service and customer satisfaction. Willing to travel extensively and hold a valid U.S. passport.

Experience

Senior Network Engineer – Network Migration Team

Frontier Communications (formerly Verizon)

Jun 2010 - Oct 2018 (8 years 5 months)

Led migration of 100+ network devices to reduce congestion and enhance system performance. Conducted test bed applications on Tellabs OLTs, Alcatel/Nokia 7432 OLTs, and Motorola (Arris) AXS2200 OLTs for traffic migrations.

Configured and optimized Juniper MX960s to improve service delivery and scalability. Utilized Triad software to establish test bed services and ensure seamless migrations. Collaborated with field technicians to execute provisioning and troubleshooting strategies, reducing downtime by 30%.

Engineer I, Test and Turn-up Technician

Comcast

Mar 2006 - Jun 2010 (4 years 4 months)

Installed and remotely tested Cisco & Cedar Point Switches, PSTN systems, and Tellabs NGX DACS. Led over 500 successful circuit activations while ensuring minimal disruption to live networks. Developed and implemented diagnostic procedures that reduced troubleshooting time by 35%. Collaborated with cross-functional teams to improve network performance and enhance reliability. Provided technical training to new engineers, improving onboarding efficiency by 20%. Transport Technician

ICG Communications (via Synergy Services - Contrac Aug 2005 - Mar 2006 (8 months)

Installed and maintained fiber optic transport systems, increasing service reliability. Conducted network audits to ensure compliance with industry standards and regulations. Supported customers with troubleshooting and performance enhancements, reducing service calls by 30%.

Managed hardware and software upgrades, improving system performance by 15%. Worked closely with field technicians to resolve critical network issues within agreed SLAs. Deborah J Clement - page 1

Transport Technician

Verizon GNS (via TekMark Global Services - Contrac Jul 2004 - Jan 2005 (7 months)

Installed, tested, and configured various network transport equipment, ensuring seamless integration. Provided real-time technical support, reducing downtime incidents by 20%. Assisted in network expansions, supporting a 25% capacity increase in critical infrastructure. Conducted fiber optic network inspections, identifying and resolving potential faults proactively. Ensured compliance with all telecommunications regulations and best practices. Lead Field Transport / Central Office Technician

Cable & Wireless America

May 1999 - Mar 2003 (3 years 11 months)

Managed the end-to-end installation and maintenance of telecom systems, achieving 99.95% uptime. Conducted network migrations and upgrades, reducing system inefficiencies by 30%. Led a team of 5+ engineers, ensuring adherence to technical and operational best practices. Developed comprehensive training materials, improving onboarding speed for new hires by 50%. Spearheaded equipment lifecycle management, optimizing hardware usage and reducing costs by 15%. Education

Gateway Electronics

Diploma, Computer Repair

1989 - 1989

Skills

Problem-Solving • Team Leadership • Communication • Adaptability • Time Management • Attention to Detail • Network Engineering • Circuit Provisioning • Fiber Optics Installation & Testing • System Troubleshooting

Deborah J Clement - page 2

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