Security Front Desk Professional with Hotel Experience
Resume:
Kenneth Ryant
New York, NY *****
******@*****.***
Professional Summary
• My work history has been a continuous progression of learning and advancement.
• Initially, customer service was my cornerstone.. The ability to interact with the public professionally and courteously.
• As I went forward managerial position to hone my skills in my relationships with colleagues and management. Having the whereithal to instruct, and reflect on my work ethic Attending trade schools and seeking employment opportunities relative to one another waa to move forward and be in demand.
• Essentially I gained experience with skills to provide a better income working knowledge and negotiating position.
• My work has been impeccable in dependability, responsibility, and reliability.
• Therefore I have always been able to reapproach former employer s for support in my ongoing process of learning and advancement.
Authorized to work in the US for any employer
Work Experience
Personal Care Assistant
PPL Corporation-New York, NY
February 2025 to December 2025
Attend client escort to Dr appointment, general any outside business Cook,clean assist with basic home issues
liaison with agencies pertaining to client
Fire Life and safety director
Bowery hotel-New York, NY
January 2024 to December 2023
• Maintained and controlled Fire panel, responding to alarms and notification, responding to elevator issues ie guests inside malfunctioning elevator, liaison w/FDNY, NYPD,EMS
• Developed and implemented comprehensive fire safety protocols, ensuring compliance with local, state, and federal regulations
• Collaborated with building management to develop evacuation plans and conduct drills to test the effectiveness of emergency procedures
• Maintained accurate records of all fire incidents, investigations, inspections, and training activities
• Performed routine maintenance checks on fire detection systems, alarms, sprinklers, extinguishers, and other firefighting equipment
• Coordinated with local authorities during emergencies or hazardous situations requiring their assistance
• Stayed up-to-date with advancements in fire safety technology and industry best practices through continuous education and professional development opportunities
• Achieved a XX% improvement in overall building compliance rating after implementing enhanced inspection processes
Supv FLSD FIRE LIFE AND SAFETY DIRECTOR
Bronx Terminal market-Bronx, NY
September 2021 to January 2023
• Supervisor for Security guards, provide assignment, conduct roll call, assisted with scheduling
• Maintained and controlled Fire panel, responding to alarms and notification, responding to elevator issues ie guests inside malfunctioning elevator, liaison w/FDNY, NYPD,EMS
• Developed and implemented comprehensive fire safety protocols, ensuring compliance with local, state, and federal regulations
• Collaborated with building management to develop evacuation plans and conduct drills to test the effectiveness of emergency procedures
• Maintained accurate records of all fire incidents, investigations, inspections, and training activities
• Performed routine maintenance checks on fire detection systems, alarms, sprinklers, extinguishers, and other firefighting equipment
• Coordinated with local authorities during emergencies or hazardous situations requiring their assistance
• Stayed up-to-date with advancements in fire safety technology and industry best practices through continuous education and professional development opportunities
• Achieved a XX% improvement in overall building compliance rating after implementing enhanced inspection processes
Fire Life and safety director
Lenox Hill Hospital-New York, NY
September 2018 to August 2021
Greeted visitors at Doctor's building
/Concierge
Conducted routine floor check's monitor Fire panel and equipment ie fire extinguishers, smoke detectors etc
Reported to Security director
Temporary Emergency room concierge for overtime
Building Evacuation Supervisor/Maintenance technician City College of New York (CUNY)-New York, NY
October 2016 to September 2018
• Performed routine maintenance and repairs on equipment, ensuring optimal functionality and minimizing downtime
• Conducted regular inspections to identify potential issues and proactively address them before they escalated
• Maintained accurate records of maintenance activities, including work orders, equipment logs, and inventory levels
• Assisted in the installation and setup of new machinery or equipment according to manufacturer specifications
• Performed preventive maintenance tasks such as lubricating machinery parts, replacing filters, or adjusting settings
• Investigated recurring issues with HVAC systems leading to the implementation of a more energy- efficient solution resulting in annual cost savings of $XX
• Maintained cleanliness standards within facilities through regular cleaning routines reducing incidents related to slip hazards by XX%
• Developed an efficient workflow process that improved response time for repair requests by XX% Maintenance technician
Borough of Manhattan community college/BMCC-New York, NY February 2014 to August 2016
Maintained classrooms,offices and public areas sweep,mop, dust etc strip floor of wax reapply wax polish etc
Conducted regular inspections to identify potential issues and proactively address them before they escalated
Maintained accurate records of maintenance activities, including work orders, equipment logs, and inventory levels
Assisted in the installation and setup of new machinery or equipment according to manufacturer specifications
Performed preventive maintenance tasks such as lubricating machinery parts, replacing filters, or adjusting settings
Night Manager
Phase Piggyback inc-New York, NY
September 2011 to October 2014
• Maintained logbook
• supervisor for per diem staff
• adjudication of disputes between clients
• signed for deliveries
• address inquiries
• met with facility director in a mm to go over incidents and concerns
• conducted fire drills
• initiated breakfast before chef arrived
• planned events
Customer Service Representative
311 Call Center - Civil Service NYC-New York, NY
February 2008 to August 2011
Education
Emergency action plan director (Trade)
City tech-New York, NY
June 2018 to July 2018
Emergency action plan/Active shooter and medical preparedness (Trade school)
FDNY-New York, NY
February 2018 to April 2018
Active shooter and medical preparedness (Trade)
City tech-New York, NY
March 2015 to March 2015
Fire science (Fire Life and safety director)
Pace university-New York, NY
April 2011 to May 2011
Fire science (Online course)
Maryland university-Remote
April 2003 to August 2003
Fire science (Associates degree)
New Haven university-West Haven, CT
September 1982 to May 1983
General (12)
Wilbur Cross-New Haven, CT
September 1978 to June 1981
Skills
• Groundskeeping
• Hotel housekeeping
• Electrical systems
• First aid
• Hand tools
• Janitorial experience
• Cabling
• Conflict management
• CMMS
• Safe work practices
• Customer returns handling
• Dispatching
• Heavy lifting
• Microsoft Office
• Hydraulics
• Writing skills
• Hotel experience
• Mobile devices
• Customer relationship building
• Task prioritization
• Facilities maintenance
• Vendor coordination
• Maintenance
• Power tools
• Maintenance, repair and operations (MRO)
• Maintenance work
• Client interaction via phone calls
• Manual handling
• Manufacturing engineering
• CPR
• English
• Appliance repair
• Computer skills
• Customer issue escalation
• Technical Proficiency
• Microsoft Excel
• Productivity software
• Gym cleaning experience
• Packaging
• Microsoft Outlook
• Case management
• Manufacturing
• Microsoft Word
• Custodial experience
• Time management
• Report writing
• Leadership
• Mechanical troubleshooting
• Electrical experience
• Forklift
• Commercial cleaning
• Climbing
• Word processing
• Assisting with ADLs
• Project coordination
• Computer operation
• Driving
• Outdoor work
• Industrial maintenance
• Hazardous waste disposal
• Record keeping
• HVAC
• EPA
• Residential cleaning
• Computer literacy
• Resource allocation
• Organizational skills
• Attention to detail
• Guest services
• Care plans
• Mechanical knowledge
• Supervising experience
• SharePoint
Languages
• English
Certifications and Licenses
Driver's License
EPA Universal
EPA 609 Certification
NATE Certification
First Aid Certification
OSHA 30
CPR Certification
Fundamentals of Engineering
Hazardous Waste Operations & Emergency Response Training Engineer in Training
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