Dedicated Public Safety Officer with 20+ Years of Security Experience

Troy Giles

Public Safety Officer

410-***-**** • Baltimore, Maryland • ************@******.***

Work Experience

Security Assistant

John F. Kennedy High School • Baltimore

**/**** – Present

Ensured a safe learning environment for students, staff, and visitors. Monitored the inner and outer perimeter of the school. Positively interacted with stakeholders, enhancing the reputation of MCPS. Utilized conflict resolution and de-escalation strategies to assist students in crisis. Managed compliance with emergency preparedness plans for all stakeholders. Motivated and encouraged students facing attendance challenges. Collaborated closely with Montgomery County Police CEO and other police departments to foster a secure learning atmosphere.

Federal Contracted Officer

Ameriguard Security Systems • BALTIMORE, United States 05/2011 – 08/2012

Delivered security services for high-profile individuals, events, and locations. Conducted thorough security rounds and monitored surveillance cameras to ensure safety across various sites.

Evaluated potential threats and security vulnerabilities, reporting findings to management to uphold public safety and national security.

Correctional Officer Lieutenant

Maryland Department of Public Safety and Correctional Services • BALTIMORE, United States

06/1990 – 05/2011

Oversaw the custody and security of adult criminal offenders. Managed daily operations through direct supervision of my Captain. Supervised correctional sergeants and officers, ensuring adherence to state regulations. Ensured staff compliance with all training requirements. Conducted staffing analysis and managed overtime effectively. Assisted staff in achieving audit compliance.

Dedicated Public Safety Officer with over 20 years of experience in security and emergency management. Proven track record in ensuring safe environments for students, staff, and the public, utilizing conflict resolution and crisis intervention techniques. Successfully managed compliance with emergency preparedness protocols and developed strong collaborative relationships with law enforcement agencies. Committed to maintaining public safety and enhancing community trust, ready to bring expertise and proactive strategies to the role. Responded to emergencies and coordinated with support systems to restore normal operations at the facility.

Security Assistant

Montgomery County Schools • Montgomery County

08/2024 – 05/2029

Education

High School Diploma

Southern High School • Baltimore

09/1979 – 06/1982

Skills

Languages

English Native

References

Jerry Gibbons

Correctional Officer • Maryland Division of Corrections Available upon request.

facility, grounds, personnel, and asset security practices first aid CPR CPI de-escalation techniques time management organizational skills conducting patrols monitoring entrances escorting visitors report writing recordkeeping multitasking conflict resolution emergency preparedness plans surveillance cameras threat assessment security vulnerabilities assessment supervision staffing analysis overtime management audit compliance Problem Solving Communication Reliability Job knowledge observant diligent high integrity attention to detail organized motivated Leadership trust competency consistency

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