Cloud Systems Engineer Azure Cloud Operations Specialist

ZUBAIR ALI

Sugar Land, TX **************@*****.*** linkedin.com/in/zubairali99

PROFESSIONAL SUMMARY

Cloud Systems Engineer with 1.5+ years of hands-on experience managing enterprise Azure environments and mission- critical applications. Microsoft certified (AZ-104, AZ-900) with proven expertise in cloud operations, infrastructure automa- tion, governance, and incident response. Strong technical foundation in Python, SQL, and multi-cloud platforms (Azure, AWS, GCP). Demonstrated ability to resolve 15-25 monthly production tickets while implementing automation solutions that reduce operational overhead and improve system reliability. TECHNICAL SKILLS

Cloud Platforms: Microsoft Azure (Virtual Machines, Update Manager, Backup, Policies, Monitoring), AWS (EC2, S3, Lambda), GCP

Cloud Services: Azure Virtual Machines, Azure Update Manager, Azure Backup, Azure Policy, Microsoft 365, SharePoint Programming & Scripting: Python, SQL, PowerShell, Bash, Automation Scripting DevOps & Automation: Azure DevOps, Infrastructure as Code, CI/CD Pipelines, Patch Management Automation Data & Analytics: SQL Database Management, Data Analytics, Business Intelligence Tools, AWS Data Services Methodologies: Agile/Scrum, ITIL, Cloud Governance, Disaster Recovery Planning, Incident Management Tools: Git, JIRA, Monitoring Solutions, Ticketing Systems, Azure Portal, AWS Console CERTIFICATIONS

Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Fundamentals

(AZ-900) AWS Certified Cloud Practitioner

PROFESSIONAL EXPERIENCE

Cloud Engineer December 2024 – January 2026

Stewart Title Houston, TX

• Managed enterprise Microsoft Azure infrastructure supporting mission-critical P1 applications with 99.9% uptime SLA, ensuring high availability and business continuity for 5,000+ users across multiple business units

• Resolved 15-25 cloud operations tickets monthly, addressing VM performance optimization, availability issues, access management, and configuration challenges in fast-paced production environments

• Automated system patching and updates using Azure Update Manager and PowerShell scripting, reducing manual effort by 60% and improving patch compliance from 75% to 95% across 200+ virtual machines

• Led incident response efforts for P1/P2 production issues, collaborating with L3 engineers and cross-functional teams to reduce MTTR by 35% through systematic troubleshooting and root cause analysis

• Implemented Azure governance frameworks including policy configurations, backup solutions, and monitoring dashboards to ensure compliance with organizational security and operational standards

• Enhanced disaster recovery strategies for enterprise applications by documenting DR procedures, conducting failover tests, and improving RTO/RPO metrics by 40%

• Contributed to agile cloud operations through daily stand-ups and sprint planning, identifying process improvements that increased team efficiency by 25%

• Researched and recommended Azure cost optimization strategies resulting in 20% reduction in monthly cloud spend while maintaining performance and reliability standards

Cloud Systems Administrator August 2024 – December 2024 Stewart Title Houston, TX

• Provisioned and managed Azure Virtual Machines, implementing lifecycle management processes across development, staging, and production environments

• Configured monitoring and alerting solutions to proactively identify performance bottlenecks and system anomalies, reducing un- planned downtime by 30%

• Collaborated with application teams to optimize cloud resource allocation, improving VM performance and reducing resource waste IT Cloud Infrastructure Intern June 2024 – August 2024 Stewart Title Houston, TX

• Executed cloud migration project for newly acquired applications, integrating Azure resources and ensuring seamless operational continuity post-acquisition

• Supported deployment and maintenance of cloud infrastructure, improving system performance by 15% through configuration opti- mization

• Earned Microsoft Azure Fundamentals (AZ-900) certification, demonstrating foundational cloud expertise and commitment to pro- fessional development

Intern July 2021 – February 2022

Belle Fleur Technologies New York, NY

• Implemented AWS data services and optimized monitoring tools for efficient data operations across EC2 and S3 platforms

• Automated workflows using AWS Lambda, reducing manual processing time by 50% and improving data pipeline reliability

• Participated in Agile development teams, gaining experience in sprint planning, daily stand-ups, and iterative development practices EDUCATION

University of Houston, C.T. Bauer College of Business Houston, TX Bachelor of Business Administration in Management Information Systems July 2023 – December 2024

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