Salesforce Developer with 7+ Years Experience
Resume:
Prativa Dhakal
Email ID: **************@*****.***
https://www.linkedin.com/in/prativa-dhakal-930b32395/
PROFESSIONAL SUMMARY:
•Having 7+ years of experience in Salesforce.com platform Developer with hands on experience in design and development of various CRM & Web-based applications, implementing, customizing and maintaining Salesforce solutions.
•Experience in SFDC Development on triggers to perform custom actions for before and after changes in Salesforce records such as insertions, updates and deletions.
•Good understanding of Software Development Lifecycle (SDLC) with expertise in Requirement Gathering, Analysis, Designing, Development and testing.
•Good knowledge on Apex development in creating Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions.
•Hand on experience on lighting App Builder and Lightning Components by building apps visually with App Builder also developed re-usable UI components with the lightning Components Framework.
•Worked on salesforce.com Sandbox and Production environments which include creating and refreshing sandbox from time to time and deployment in between sandbox and production by using Eclipse, Force.com Migration Tool and Change sets.
•Proficient in Data Migration from Traditional Applications to Salesforce.com using Data Loader Utility and Import Wizard.
•Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
•Experienced in Lightning Experience, which includes the Lightning Component Framework and involved in building Lightning component using the aura framework.
•In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, and Case Management.
•Experience in modifying Visualforce pages to be supported in Lightning and good experience and good understanding of Lightning mode and its features.
•Worked on various standard modules of salesforce.com such as service cloud, Force.com IDE, Marketing Cloud, Community cloud and Analytics Cloud.
•Experience in data migration using Import wizard, Apex Data Loader and other integration tools like Informatica Cloud and Cast-iron.
•Experienced in Service Cloud by implementations with expertise in Email-to-Case, Web-to-Case, Assignment, Escalation, Auto-response rules on Case object, implementing Service Console and Live agent.
•Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers and views in Oracle SQL, PL/SQL.
•Highly motivated with the ability to work independently or as an integral part of a team and committed to the highest levels of professional and personal excellence.
TECHNICAL SKILLS:
Languages
Apex, Java, JavaScript, SQSL, SOQL, SQL
Salesforce Technologies
Salesforce lightning, Visualforce Pages, Triggers, Controllers, Batch Apex, Apex Data Loaders, App Exchange, Dashboards, Sales Cloud, Service Cloud, Marketing Cloud
Salesforce API tools
Force.com, Eclipse, Mavens Mate, Apex Explorer, Offline Edition, App Exchange Data Loader, workbench, Webservices (SOAP, REST)
Web Technologies
HTML5, CSS3, JavaScript, JQuery, AJAX
Force.com Plug INS
Eclipse, Sublime, Force.com Eclipse plug-in
Other Tools
SOAP, REST API, Webservices API
Database
Oracle, SQL Server
Windows
Windows, Linux, Mac
PROFESSIONAL EXPERIENCE:
Client: Quark Software Inc., Denver, CO Nov 2022 – PRESENT
Role: Salesforce Developer
Responsibilities:
•Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project scope and SDLC methodology.
•Developed Visualforce Pages, Apex Classes, Apex Triggers, Apex Controllers (standard, custom and extension), schedulable Apex classes, and Batch Apex to meet various functional needs in the application and schema builder for development.
•Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
•Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on daily basis.
•Developed Apex triggers, Apex classes and test classes working around the governor limits.
•Implemented Salesforce.com web services client using Salesforce web services API, Java, XML and partner WSDL.
•Exported data from legacy system and imported into SFDC through Apex data loader for data migration.
•Worked on designing and developing Lightning Community Builder and developed Lightning Components.
•Used Salesforce Lightning Design Systems (SLDS) components in the Lightning Application.
•Implemented Lightning in developing the pages in Salesforce to add the plant information.
•Worked on Lightning Components in Communities, Client Profile Builder, Individual and Relationship Group Enhancements.
•Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution.
•Developed Visualforce Page according to the client's requirement.
•Created Support Pages for end users using HTML, JQuery, JavaScript and Visualforce.
•Used Force.com platform for developing feature rich and user-friendly Visualforce pages for enhancing Salesforce UI.
•Highly used data loader and Informatica on demand tool to integrate Salesforce with other legacy systems.
•Developed complex Visualforce pages using standard, custom controllers and components.
•Worked on Force.com Web Services API for implementing web services to access data from different users.
•Developed web services using Salesforce.com Web services API to provide data for third party clients.
•Created mash up between Salesforce CRM and Gmail through Force.com AppExchange's Email integration engine.
•Worked on Configuration like creation Objects, Page Layouts, Record Types, Validation Rules, Workflows and Approval Process.
•Created Roles, Profiles, Email Services, Page Layouts and Workflow Alerts/Actions/Approvals.
•Participated in Stand-up meeting, walkthrough meeting, weekly automation meeting with all other QA, weekly assessment meetings with business analysts and developers.
Environment: Salesforce Lightning, APEX, Triggers, Controllers, Visualforce Pages, Force.com, AppExchange, Batch APEX, Java, XML, Data Loader, Objects, Page Layouts, Records, Validation Rules, Workflow, HTML, JavaScript, SOSL, Oracle, Windows.
Client: Goldman Sachs, New York, NY JAN 2021 – NOV 2022
Role: Salesforce Developer
Responsibilities:
•Involved and interacted with various business user groups for gathering the requirements for CRM implementation.
•Worked on Salesforce CRM platform on different environment of SFDC such as Sales and Service clouds.
•Worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
•Developed Visual Force Pages, Apex Classes, Apex Triggers, Apex Controllers (standard, custom and extension), schedulable Apex classes, and Batch Apex to meet various functional needs in the application and schema builder for development.
•Worked on creating Apex Triggers, Apex Classes, and Visualforce Pages to get custom logic.
•Worked on Lightning Components in Communities, Client Profile Builder, Individual and Relationship Group Enhancements.
•Involved in Deployment, deployed all the classes, objects, components, pages from sandbox environment to production environment.
•Developed Workflows, Validation Rules, Apex Triggers, Apex Classes, Controllers and Formula Fields.
•Added Lightning Component to Lighting Pages and Record Pages.
•Created modern Enterprise Lightning Apps combining Lightning Design System and Lightning App Builder.
•Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
•Developed and maintained SFDC analytical reports and dashboards for management review and planning for accurate forecasting purposes.
•Worked on Visualforce Language to develop Visualforce pages, overriding buttons, links and tabs, custom components, templates, integrating email etc.
•Created various Custom Objects, Tabs, Formula fields, Validation rules, Approval process, Record Type, Picklist, Dependent Pick lists and List views.
•Created various Profiles, Roles, Page Layouts and Record types and configured the permission based on the organization hierarchy requirements.
•Developed several Custom Reports and Dashboards that are used by Business user and Managers.
•Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
•Implemented Apex Data loader "Command Line Interface" to automate the data loading process for the sand box refresh activity.
•Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
•Maintaining the Production support to ensure complete SLA adherence for the deliverables assigned.
Environment: Apex, Triggers, Controllers, Salesforce Lightning, Apttus CPQ, Batch Apex, Visualforce pages, Dashboards, Data Loaders, Force.com, Sales Cloud, Service Cloud, SOQL, Windows.
Client: MedSoftec, Houston, TX APR 2019 – DEC 2020
Role: Salesforce Developer
Responsibilities:
•Involved in Full Software Development Life Cycle (SDLC). Used Agile Methodology to develop the entire application. Implementing JUnit test cases to test Java classes.
•Played the role of Salesforce.com Administrator and Developer and involved in maintaining salesforce.com application user profiles, roles, permissions, generating security tokens, validation rules.
•Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs of the application using the Eclipse IDE.
•Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application using Force.com IDE.
•Developed apex web service SOAP and REST classes for external application to consume data from salesforce.
•Designed, built, test and deployed enhancements to Salesforce custom objects, UIs, workflows, Triggers, Alerts and Reports within Salesforce using Apex and Force.com.
•Implemented quote approvals using Oracle CPQ Cloud (Big Machines) in-built approval functionality and implement customizations to the Salesforce Commerce Cloud system.
•Involved in User Acceptance Testing. Involved in reviews for functional requirements and Test case scenario and Test case designing.
•Developed Visual Force Pages, Visual Force Custom Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
•Performed execution of test cases manually using Application Life Cycle Management. Performed data validation testing, wrote test cases based on business scenarios.
•Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
Environment: Salesforce, APEX Classes, Triggers, Batch Classes, SOSL, SOQL, Visualforce, Force.com IDE, Data Loader, Custom Objects, Data Migration, Reports, Dashboards, Oracle, Windows.
Client: Ajira AI, Oak Brook, IL SEP 2017 – MAR 2019
Role: Salesforce Consultant
Responsibilities:
•Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
•Created new Apex Triggers, Apex Classes, Batch Classes and Schedule Classes, Email Services According to the Project Requirement.
•Gathered requirements and developing client-specific solutions by understanding customer's business and technical environment.
•Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce and Force.com IDE.
•Developed APEX triggers, Apex classes for various functional needs in the application.
•Implemented Batch Classes to provide Data Migration without loss of data/ to avoid corruption of data.
•Worked on different things like Components, Custom Settings, Custom Meta Data Types Site and Static Resources, Debug logs, system log and Implemented Service Cloud Console.
•Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems.
•Customized Salesforce.com Standard objects like Accounts, Opportunities, Leads, Cases, Tasks and Events.
•Developed custom objects, Fields, Dependent Picklist values, validation rules, Page layouts, Search Layouts and Tabs.
•Used SOQL SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
•Imported and exported data from data source using data loader by mapping the fields between the current reporting system and Salesforce.
•Migrated data into Salesforce using Data Loader, and Informatica ETL tools.
•Created workflow rules, approval process and defined actions like Tasks, Email alerts, outbound message and Field updates.
•Developed reports, dashboards, and processes to continuously monitor data quality and integrity.
•Interacted with testing and the development teams for the development and testing of the code.
•Closely worked with other SalesForce.com consultants while implementing the solutions for the needs of organization.
•Built Apex classes implementing SOQL statements within Eclipse to manage interaction with the database.
Environment: Apex, Triggers, Controllers, Salesforce Lightning, Apttus CPQ, Batch Apex, Visualforce pages, Dashboards, Data Loaders, Force.com, Sales Cloud, Service Cloud, SOQL, Windows.
Education: Masters from Southern new hampshire university,2017
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