Ashish Sanjay Ghaytadak
315-***-**** LinkedIn Trailblazer ***************@*****.*** USA (open to relocation) PROFESSIONAL EXPERIENCE
Accenture, India
Salesforce Developer Oct 2021 – Apr 2024
• Designed and delivered end-to-end Salesforce solutions (custom objects, fields, Apex triggers/classes, Visualforce pages, Flows, page layouts, record types) across Sales Cloud, Service Cloud, and Experience Cloud for 500+ users, achieving 30% faster case resolution
• Built and maintained Apex classes, triggers, and batch jobs; implemented CI/CD pipelines using SFDX, Git, and Jenkins with 90%+ code coverage, reducing production bugs by 60% and release errors by 45%
• Designed REST/SOAP API integrations via MuleSoft and MS tools connecting external services (DocuSign, SAP ERP, HubSpot, Slack), eliminating 3-day contract signing delays
• Configured users, profiles, roles, permission sets, and sharing rules per security policies; reduced manual processing by 40% through declarative automation (Workflows, Flows, Approval Processes, Reports & Dashboards)
• Supported business users during UAT cycles, troubleshot and resolved implementation and integration issues, and managed sand- box environments and change sets across the release cycle
• Authored technical design documentation; performed security vulnerability scanning using PMD; mentored 2 junior developers
• Participated in Scrum ceremonies, partnered with Product Owners, business SMEs, and Architects on solution design PeopleLens, USA (Remote)
Salesforce Intern Jul 2024 – Aug 2024
• Built custom Apex solutions and API integrations to automate data synchronization between Salesforce Sales Cloud and People- Lens’s AI platform, improving pipeline data reliability and enabling real-time rep performance insights for AI-driven coaching agents
• Designed and optimized Salesforce reports and dashboards in collaboration with engineering and product teams, delivering action- able visibility into pipeline health and rep activity that supported personalized coaching recommendations PROJECTS
Agentforce Patient Scheduling Assistant – Health Cloud
• Configured Agentforce agents, prompts, and tools on Health Cloud to automate patient scheduling and clinician matching, orches- trating agent workflows with Apex and external services to reduce manual staff effort by 50%
• Built Flow-invoked agents with iterative prompt engineering; documented configurations and evaluated agent impact metrics Salesforce Opportunity Intelligence System
• Built an Opportunity Intelligence solution to help sales prioritize deals by implementing Apex scoring, LWC dashboard, REST API, and Flow invocable with full test coverage and null-safe design, enabling clear Hot/Warm/Cold prioritization and a 100% passing test suite .
SKILLS
• Salesforce: Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, Agentforce, CPQ
• Dev: Apex (Classes, Triggers, Batch Jobs), Visualforce, LWC, Aura, Flows (Record-Triggered, Screen), SOQL, SOSL
• Integration: REST API, SOAP API, MuleSoft, MS Power Automate, Postman, DocuSign, SAP ERP, HubSpot, Slack
• Databases: MS SQL Server, MySQL, PostgreSQL, SOQL/SOSL
• DevOps: Git, GitHub, SFDX, Jenkins, GitHub Actions, Copado, Gearset, Data Loader, Workbench, VS Code, JIRA
• Security: Profiles, Roles, Permission Sets, Permission Set Groups, Sharing Rules, HIPAA Compliance, PMD, Checkmarx
• Methods: Agile/Scrum, Sprint Planning, Backlog Refinement, Code Reviews, UAT Support, Unit/Integration Testing, SDLC CERTIFICATIONS
Salesforce Platform Developer I Salesforce Administrator Salesforce Platform App Builder Salesforce Agentforce Specialist LEADERSHIP EXPERIENCE
Teaching Assistant, Syracuse University – Whitman School of Management Aug 2025 – Present
• Delivered instruction across Digital Marketing Analytics and Essentials of Finance courses, guiding students through data-driven marketing strategies, financial analysis, and quantitative modeling, and graded exams with detailed analytical feedback EDUCATION
Syracuse University, School of Information Studies, USA (MS in Information Systems) 2024 – 2026 Shivaji University, India (Bachelor of Engineering) 2017 – 2021