Chandini Balaga
+1-469-***-**** ***************@*****.***
PROFESSIONAL SUMMARY
Salesforce Developer with 6+ years of experience designing and delivering scalable Lightning and Apex solutions in enterprise environments. 70% hands-on in Apex development, triggers, SOQL optimization, and large data volume processing, with 30% leadership in code reviews and architecture guidance. Strong expertise in Salesforce configurations, API integrations, and high-performance data models supporting 1M+ records. Bachelor’s degree holder with proven ability to deliver Financial Services Cloud and Sales Cloud solutions aligned with business and compliance needs.
TECHNICAL SKILLS
•Salesforce Development: Apex, Lightning Web Components (LWC), Aura, Triggers, SOQL, Salesforce Configurations
•Integration & APIs: REST APIs, SOAP APIs, Bulk API, Platform Events
•Data & Performance: Large Data Volume (LDV) Optimization, Batch Apex, Queueable Apex, Future Methods, Data Loader
•Salesforce Clouds: Sales Cloud, Service Cloud, Financial Services Cloud
•Security & Configuration: Profiles, Permission Sets, Sharing Rules, Role Hierarchies, Validation Rules
•DevOps & Deployment: Salesforce DX, Git, Jenkins, Change Sets
•Reporting & Analytics: Reports, Dashboards, Custom Report Types
WORK EXPERIENCE
Venn Technology Jul 2024 - Present
Salesforce Developer Grapevine, TX, USA
•Led 4-member Salesforce team (30% leadership) conducting code reviews and enforcing Apex best practices, reducing production defects by 42%.
•Developed Lightning Web Components and Apex triggers supporting 1.2M+ records in Sales Cloud, improving processing efficiency by 35%.
•Designed Batch Apex and Queueable jobs to handle large data volumes (LDV), reducing nightly job runtime by 48%.
•Built REST API integrations between Salesforce and external fintech systems, processing 250K+ transactions daily.
•Optimized complex SOQL queries and indexing strategies, cutting report load time from 18 seconds to under 6 seconds.
•Implemented Financial Services Cloud enhancements for client onboarding workflows, reducing manual effort by 28%.
•Refactored legacy Workflow Rules into record-triggered Flows and Apex logic for scalability and maintainability.
•Managed Git-based version control and Salesforce DX deployments in CI/CD pipelines, enabling bi-weekly production releases.
Ascendix Technologies Sep 2023 - Jun 2024
Salesforce Developer Dallas, TX, USA
•Delivered Apex classes, triggers, and Lightning components for 900+ financial advisors using Financial Services Cloud.
•Engineered Bulk API integrations handling 500K+ records per load, ensuring LDV compliance and avoiding governor limit issues.
•Conducted structured code reviews and mentored 3 junior developers, improving code quality scores by 37%.
•Designed scalable SOQL queries and selective filters to optimize data-heavy dashboards with 800K+ opportunity records.
•Implemented Platform Events and asynchronous Apex to decouple integrations and increase system reliability by 30%.
•Built secure REST and SOAP API services integrating Salesforce with loan management platforms.
•Configured sharing rules and role hierarchies to support multi-branch financial operations.
•Supported Agile sprint cycles using Jira, delivering enhancements within 2-week iterations consistently.
Janssen Mar 2021 - Jul 2022
Salesforce Developer Bangalore, India
•Developed Apex triggers and classes supporting 750+ healthcare sales users with strict compliance requirements.
•Designed Lightning (Aura-based) components prior to full LWC adoption, improving UI responsiveness by 25%.
•Built Batch Apex jobs to process 1M+ territory alignment records quarterly.
•Optimized SOQL queries and implemented selective indexing to prevent governor limit breaches in high-volume environments.
•Integrated Salesforce with external ERP systems via SOAP APIs, exchanging 150K+ daily data records.
•Participated in peer code reviews and enforced coding standards across 5 parallel development streams.
•Configured complex approval processes and validation rules for regulatory tracking.
•Performed sandbox testing and coordinated production deployments via Change Sets, reducing post-release issues by 33%.
TVS Motors May 2018 - Feb 2021
Salesforce Admin/ Developer Chennai, India
•Supported enterprise Sales Cloud implementation for 500+ dealership users across 4 regions.
•Built Apex triggers and SOQL-based business logic for order management workflows handling 300K+ annual transactions.
•Developed Visualforce and early Lightning components during Lightning transition phase.
•Designed data migration scripts using Data Loader for 600K+ legacy records.
•Implemented sharing rules and profile-based security ensuring controlled dealer data access.
•Automated lead routing using Workflow Rules and Process Builder, improving conversion rates by 21%.
•Optimized reports and dashboards tracking dealer sales performance across territories.
Assisted senior architects in code validation and UAT support prior to enterprise rollout.
EDUCATION
University of North Texas M.S., Computer Science CERTIFICATIONS
•salesforce administrator
•Salesforce Platform Developer 1
Aug 2022 - May 2024