Senior DevOps/Cloud Engineer - AWS Expert

Snahith Reddy

Senior DevOps Engineer/Cloud Engineer

937-***-**** • ********@*****.*** • Charlotte, NC

SUMMARY

Senior Cloud Engineer with 7+ years of experience in managing AWS cloud platforms, incident management, and cloud application support. Adept at supporting large-scale environments and automating operations for scalability, security, and reliability. Expertise in AWS services including EC2, S3, VPC, EKS, ECS, CloudFormation, and CloudWatch, with additional proficiency in Kubernetes and Terraform. Proven track record in incident resolution, root cause analysis, and process optimization, ensuring high availability and operational efficiency. Strong ability to communicate technical information to stakeholders at all levels and train users to self-diagnose issues. SKILLS

• Cloud Platforms: AWS (S3, EC2, VPC, EKS, ECS, CloudFormation, CloudWatch, IAM)

• IaC & Automation: Terraform, Ansible, CloudFormation

• Containers & Orchestration: Kubernetes, Docker, EKS

• CI/CD & SCM: Jenkins, GitLab CI, GitHub Actions

• Security & Compliance: IAM, GuardDuty, Vault

• Monitoring & Logging: CloudWatch, Prometheus, Grafana, Kibana, Splunk

• Languages: Python, Bash, PowerShell

WORK EXPERIENCE

Wells Fargo — Charlotte, NC

Senior DevOps Engineer/Cloud Engineer

May 2024 – Present

• Delivered incident management for AWS environments, diagnosing and resolving issues across EC2, S3, EKS, and CloudFormation.

• Served as the primary point of contact for application developers, troubleshooting issues and providing support via a ticketing system.

• Implemented automated solutions using Terraform to streamline infrastructure provisioning and improve operational efficiency.

• Optimized cloud infrastructure to enhance scalability, security, and reliability, reducing incident resolution time by 30%.

• Led root cause analysis efforts, identifying recurring issues and implementing corrective measures to prevent future incidents.

• Used CloudWatch for monitoring and alerts, ensuring real-time tracking of system health and quick response to incidents.

Comcast — Philadelphia, PA

Senior DevOps Engineer

Jan 2022 – Apr 2024

• Provided advanced-level support for AWS services, focusing on EKS, EC2, IAM, and CloudWatch to ensure smooth application delivery and high availability.

• Implemented automation for cloud infrastructure management using Terraform and CloudFormation, enhancing scalability and reducing manual effort.

• Trained developers and support teams on best practices for self-diagnosing and troubleshooting cloud issues, reducing dependency on support teams.

• Conducted incident investigations and implemented preventive measures that improved system reliability by 25%.

• Optimized the security and access control mechanisms in AWS using IAM and GuardDuty, aligning with internal security protocols.

United Health Group — Minneapolis, MN

DevOps Engineer

Jul 2021 – Dec 2021

• Managed AWS environments, including VPC, EKS, S3, and IAM, ensuring the smooth operation of cloud resources.

• Implemented CI/CD pipelines for automating deployments, improving the release cycle efficiency by 20%.

• Provided incident management and operational support, quickly identifying and troubleshooting issues in production environments.

• Worked closely with application development teams to identify and resolve bottlenecks in cloud infrastructure, enhancing system performance.

• Used CloudWatch for monitoring and alerting, ensuring 24/7 operational awareness of cloud infrastructure. Value Labs — Hyderabad, India

Systems Engineer/Linux Administrator

May 2017 – May 2019

• Managed Linux-based systems in AWS and Azure, optimizing performance and availability across development, QA, and production environments.

• Developed and maintained CI/CD pipelines using Jenkins and GitLab CI, ensuring consistent application delivery across multiple cloud environments.

• Automated system maintenance tasks using Bash and Python, reducing manual intervention and improving system reliability.

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