Salesforce Developer with 4+ Years of Experience

Shiva Reddy Musku Salesforce Developer

TX, USA +1-682-***-**** *****************@*****.*** LinkedIn SUMMARY

Salesforce Developer with 4+ years of experience building and maintaining Salesforce solutions. Skilled in Apex, Lightning Web Components (LWC), and Salesforce Flows to automate processes and make systems easier for users. Experienced in integrating Salesforce with external systems using REST/SOAP APIs and MuleSoft, developing CPQ and lead-to-cash workflows, and handling large data migrations with accuracy. Familiar with CI/CD pipelines using Bitbucket, Bamboo, and Salesforce DX, with a focus on testing, secure deployments, and improving efficiency while reducing manual effort. SKILLS

Salesforce Development: Apex (Triggers, Classes, Controllers), Lightning Web Components (LWC), Salesforce Flows, CPQ, Lead-to-Cash Processes

Integrations & APIs: REST API, SOAP API, MuleSoft, Jira, Slack, SAP, Core Banking Platforms, E-commerce Systems Data Management & Migration: Data Loader, ETL, Org Merges, Data Validation, Golden Record Management Testing & Quality: Apex Test Classes, Negative Scenario Testing, Regression Prevention DevOps & Deployment: CI/CD with Bitbucket and Bamboo, Salesforce DX, Change Sets, Version-Controlled Deployments Data Security & Compliance: Role-Based Access, Encryption, GDPR, CCPA Tools & Platforms: Salesforce Sales Cloud, Service Cloud, Experience Cloud / Communities, VS Code, Git / GitHub Languages & Querying: JavaScript, SOQL, SOSL

Project & Agile Management: Jira, Scrum, Sprint Planning EXPERIENCE

Salesforce Developer Atlassian Software TX, USA Dec 2024 - Present

Designed Salesforce solutions by choosing between Flows and Apex based on scale and performance needs, supporting sales and billing processes used by teams across multiple global regions.

Built Lightning Web Components with JavaScript and Apex to improve page load times and usability, reducing manual data entry for sales users by approximately 30%.

Integrated Salesforce with Jira, Slack, and internal billing systems using REST APIs and MuleSoft, enabling near real-time updates and reducing cross-team handoffs by over 40%.

Developed and maintained CPQ logic for lead-to-cash workflows, supporting pricing, approvals, renewals, and amendments for enterprise customers with complex contracts.

Worked within a CI/CD workflow using Bitbucket and Bamboo, contributing to peer code reviews and automated deployments that reduced production issues by around 25%.

Implemented data security and access controls, including encryption and role-based permissions, ensuring compliance with GDPR and CCPA while supporting thousands of internal users. Salesforce Developer Mphasis India Nov 2021 - Jul 2023

Worked with banking and insurance clients during discovery and sprint sessions to understand requirements and convert them into clear technical designs for Salesforce solutions.

Built Apex classes, triggers, and Lightning Web Components to support custom business processes, helping reduce case resolution time by about 25% for client operations teams.

Created Salesforce Flows for approvals, record routing, and data updates, cutting manual effort by roughly 30% across service and claims workflows.

Integrated Salesforce with external systems such as core banking platforms, SAP, and e-commerce tools using REST and SOAP APIs, improving data availability and reducing delays between systems.

Migrated large datasets using Data Loader and ETL tools, moving over 1.2 million records from legacy systems into Salesforce with minimal data issues.

Wrote Apex test classes with more than 85% code coverage and supported deployments from sandbox to production, helping reduce post-release defects by nearly 20%.

Junior Salesforce Developer HCL India Aug 2020 - Oct 2021

Worked on enterprise Salesforce projects by writing bulk-safe Apex triggers and classes, helping teams handle large record volumes without hitting platform limits.

Helped build Lightning Web Components using JavaScript for internal users and partner portals, improving page load time and day- to-day usability for business teams.

Created Salesforce Flows for approvals, assignments, and data updates, reducing manual steps by around 20% in service and order processing flows.

Wrote Apex test classes with 75–85% coverage and tested error scenarios, helping prevent issues during monthly Salesforce releases.

Supported deployments from developer sandbox to QA and production using Change Sets and Salesforce DX, contributing to on-time releases across multiple sprints.

Assisted with data imports, exports, and cleanup using Data Loader, helping migrate and validate over 500,000 records during org consolidation and rollout phases.

EDUCATION

Master’s in Computer Science University of north Texas, Denton, Dallas May 2025 Bachelor’s in Computer Science Malla Reddy Institute of Technology, Hyderabad, India Aug 2022 CERTIFICATES

Certified Salesforce - Platform Administrator

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