KAVYA RACHAMALLA
**********.******@*****.***
Linkedin: www.linkedin.com/in/r-kavya-4abcdef
Albany, United States
Summary
I am a Cloud Engineer with 4+ years of experience providing application support and managing AWS cloud environments for large-scale applications. My expertise spans key AWS services such as S3, EC2, VPC, EKS, CloudFormation, CloudWatch, and IAM. I have a strong focus on optimizing cloud infrastructure for scalability, reliability, and security while improving operational processes through automation. I am passionate about incident management, troubleshooting, and user training to expedite resolutions. I thrive in fast-paced, cross-functional environments and am committed to enhancing cloud infrastructure's efficiency and performance.
Skills
Cloud Platforms:
AWS (S3, EC2, VPC, EKS, ECS, CloudFormation, CloudWatch, IAM), Terraform, Kubernetes Automation & Scripting:
Bash, Python, Terraform, CloudFormation Templates, AWS Lambda Incident & Application Support:
Incident Management, Root Cause Analysis, Troubleshooting, Application Support, Event Management Infrastructure Management:
VPC Setup, IAM Policies, EKS Setup and Management, CloudWatch for Monitoring and Alerts Networking & Security:
Security Best Practices in AWS, Network Optimization, Load Balancing, Autoscaling, Security Group Management
Work Experience
Health Research, Inc — Albany, United States
Technology Support Specialist II 02/2025 - Present
• Provided incident management and advanced-level AWS platform support for hosting critical healthcare applications, ensuring high availability and minimal downtime.
• Managed and optimized cloud infrastructure on AWS EC2, S3, VPC, CloudFormation, and CloudWatch, automating deployment pipelines to scale infrastructure based on demand.
• Served as the initial point of contact for application developers, resolving issues related to application deployment, configuration, and integration within the AWS environment.
• Developed automated scripts using AWS Lambda and Terraform to automate the provisioning of cloud resources, improving efficiency by 40%.
• Optimized cloud security by configuring IAM roles and policies, ensuring appropriate access control across resources.
• Conducted thorough root cause analysis of incidents, documented solutions, and worked with development teams to implement preventive measures.
• Trained users and team members on self-diagnosing issues, promoting faster resolution and reducing dependency on support teams.
• Leveraged CloudWatch for real-time monitoring of cloud resources, identifying performance bottlenecks and optimizing resource usage.
University at Albany — Albany, United States
Research Engineer 08/2024 - 01/2025
• Managed cloud infrastructure for research projects hosted on AWS, ensuring the smooth operation of compute, storage, and networking resources.
• Developed and implemented CloudFormation templates for automated resource provisioning, optimizing cloud costs and reducing manual intervention.
• Provided incident support for application issues, ensuring quick resolution and system recovery during unplanned outages.
• Integrated EKS for container orchestration of ML workloads, managing Kubernetes clusters to support research teams' needs.
• Monitored CloudWatch logs for system health, configured alerts, and collaborated with engineering teams to proactively resolve issues.
• Participated in disaster recovery planning, ensuring backup and recovery processes were in place to minimize data loss and downtime.
Tata Consultancy Services — Hyderabad, India
Cloud Platform Engineer 11/2020 - 07/2022
• Supported cloud infrastructure for enterprise-level applications hosted on AWS, with a focus on EKS, S3, CloudWatch, and IAM for security and monitoring.
• Provided advanced incident support, working with both internal teams and end users to resolve application issues in real-time.
• Implemented Terraform for infrastructure management, automating the creation of VPCs, subnets, EC2 instances, and security groups for clients in the financial sector.
• Built auto-scaling groups and configured ELB for highly available, fault-tolerant applications across multiple AWS Availability Zones.
• Worked closely with developers and DevOps teams to integrate and optimize CI/CD pipelines for seamless application deployments.
• Managed AWS CloudWatch alarms and metrics to monitor application performance, initiating corrective actions to resolve performance degradation.
• Designed and implemented IAM roles and policies to ensure secure access management across various cloud resources, improving security posture. Education
University at Albany — Albany, United States
Master's Degree in Computer and Information Sciences 08/2022 - 05/2024 Gokaraju Rangaraju Institute of Engineering and Technology — Hyderabad, India Bachelor of Technology, Electronics and Communication 08/2016 - 08/2020 Projects
Minimum Hitting Set Solver (Algorithm X) — Albany, United States 02/2024 - 04/2024
• Implemented Algorithm X in Python to solve the Minimum Hitting Set Problem, optimizing combinatorial datasets for data analysis applications. Sprint Planner Web Application (ReactJS) — Albany, United States 05/2023 - 07/2023
• Developed a ReactJS-based Sprint Planner, improving agile project visibility and productivity with sprint scheduling and capacity planning features.