Senior Salesforce Developer with 6+ Years Experience
Resume:
Sindhu Goje
**********@*****.***
https://www.salesforce.com/trailblazer/tj36w6o6lperfc1cmi Professional Summary:
Results-driven Salesforce Developer with 6+ years of experience in administration, development, solution design, implementation, integration, and deployment of enterprise Salesforce applications. Proven expertise across Sales Cloud, Service Cloud, Financial Services Cloud, Health Cloud, and Experience Cloud, delivering scalable, secure, and high-performance solutions.
Strong background in Apex development, Lightning Web Components (LWC), Flow automation, and enterprise integrations using REST/SOAP APIs, Platform Events, and MuleSoft. Adept at collaborating with cross-functional teams, practicing Agile/Scrum methodologies, and delivering business-centric Salesforce solutions that improve sales efficiency, service operations, and data quality.
Certifications:
Salesforce certified platform developer I
Salesforce certified Administrator
Salesforce certified platform App Builder
Professional Experience:
Sr. Salesforce Developer Coalition May 2025 – Present
Led the design, development, testing, and deployment of Salesforce solutions to align with business and user requirements.
Served as a technical leader and mentor to the development team, promoting best practices and code quality.
Collaborated with functional stakeholders to gather requirements and translate them into scalable Salesforce solutions.
Developed automation using Record-Triggered Flows, Screen Flows, Scheduled Flows, and Sub flows to reduce manual effort and enforce business logic.
Built scalable Apex trigger frameworks following best practices to handle bulk operations and prevent recursion.
Developed Apex classes, asynchronous Apex (Future, Queueable), Batch Apex, and Schedulable Apex for large data volumes and background processing.
Designed and developed custom Lightning Web Components (LWC) to deliver responsive, user-friendly UI experiences.
Implemented REST and SOAP integrations, including event-driven integrations using Platform Events.
Integrated Salesforce with external systems using MuleSoft, supporting both synchronous and asynchronous integration patterns.
Configured and customized Financial Services Cloud (FSC) data model including Person Accounts, Household relationships, Financial Accounts, and Referrals to support insurance client lifecycle management and agent productivity workflows
Leveraged FSC's Action Plans, Rollup Summaries, and Relationship Map features to automate client onboarding processes and provide a 360-degree view of policyholder relationships, improving cross-sell visibility and service team efficiency.
Worked on data migrations, system enhancements, and platform optimization initiatives.
Always making sure salesforce instance is in adherence to Salesforce best practices, platform limitations, and security standards.
Supported ongoing enhancements to the CRM platform to meet the evolving needs of users and stakeholders.
Implemented Lead Capture and Lead Data Enrichment processes, integrating external data sources and APIs to improve lead quality and conversion rates.
Designed and optimized Opportunity Pipeline Management workflows, validations, and reporting to support accurate forecasting and sales visibility.
Configured and supported Enterprise Territory Management (ETM) including territory models, assignment rules, user access, and forecasting alignment.
Implemented Products and Price Books, complex pricing structures, discounts, and quoting processes to support scalable sales operations.
Integrated DocuSign for electronic signatures to streamline contract and agreement execution.
Configured Einstein Activity Capture for Outlook to enable automated email and calendar synchronization with Salesforce Activities. Salesforce Developer Accenture Oct 2022 – Apr 2024
Worked with multiple enterprise clients across industries to design, implement, and support Salesforce solutions as part of a consulting engagement, collaborating closely with client stakeholders, product owners, and technical teams.
Implemented Email-to-Case to automate case creation from customer emails.
Configured Omni-Channel routing for intelligent case distribution based on agent availability, skills, and priority.
Designed and maintained Case Assignment Rules and Escalation Rules to ensure SLA compliance and timely issue resolution.
Set up and managed Salesforce Knowledge Base, including article types, data categories, visibility rules, and access controls.
Supported Marketing Cloud integrations for campaign execution, lead synchronization, and customer engagement workflows.
Performed data migrations and data loads using Data Loader and Data Import Wizard, ensuring data quality and integrity.
Used Postman and Salesforce tools to test, validate, and troubleshoot APIs and integrations.
Configured profiles, roles, permission sets, sharing rules, OWD, and FLS to enforce secure and compliant data access.
Implemented and maintained Approval Processes for structured business decision workflows.
Built and optimized reports and dashboards for sales and service users to track KPIs, pipeline health, and operational performance.
Participated in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives.
Collaborated closely with developers, admins, QA, architects, and business stakeholders to deliver high-quality Salesforce solutions on time Salesforce Developer/Administrator Tech Mahindra Oct 2019 – Sep 2022
Supported Salesforce administration activities including user setup, profiles, roles, permission sets, and password resets.
Assisted in configuring page layouts, record types, validation rules, and picklists to meet business requirements.
Built and maintained Flows (record-triggered and screen flows) to automate simple business processes.
Assisted in developing and maintaining Apex classes, triggers, and test classes under guidance from senior developers.
Supported data loads and updates using Data Loader and Data Import Wizard, ensuring data accuracy.
Helped with report and dashboard creation to support sales and service users.
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