TIKU ENYANG
Cloud Security Engineer DevSecOps Engineer
Northlake, TX **********@*****.*** 469-***-****
LinkedIn: http://linkedin.com/in/tiku-enyang-1b7314251
PROFESSIONAL SUMMARY
AWS Cloud Engineer with 5+ years of hands-on experience supporting, troubleshooting, and optimizing cloud-hosted applications across large-scale environments. Strong background in incident management, root-cause analysis, automation, and AWS platform reliability. Skilled in S3, EC2, VPC, IAM, CloudFormation, CloudWatch, EKS, Docker, and Terraform. Adept at resolving production issues, improving operational workflows, creating self-service tools, and enabling development teams through clear communication and support. Proven ability to enhance system stability, scalability, and security while supporting mission-critical applications.
PROFESSIONAL EXPERIENCE
AWS Cloud Engineer — Verizon Wireless Systems
Remote Sep 2023 – Present
●Delivered advanced incident management for AWS-hosted applications, resolving escalated issues and reducing mean-time-to-resolution (MTTR) by 35%.
●Served as first point of contact for development teams via Jira ticketing, diagnosing application failures, infrastructure issues, and deployment-related defects.
●Automated repetitive support tasks using Terraform and Bash, improving scalability of the support environment and decreasing manual interventions by 40%.
●Optimized CloudWatch metrics, alarms, and logs to improve event visibility and accelerate troubleshooting during peak-impact incidents.
●Implemented AWS best practices (IAM, VPC security, CloudFormation), strengthening system reliability and reducing recurring operational issues.
●Performed post-incident RCA and documented long-term prevention strategies to reduce repeat incidents across multiple services.
AWS Cloud Engineer — Wawanesa Group
Remote Sep 2020 – Aug 2023
●Provided operational support for AWS workloads (EC2, VPC, RDS, S3, IAM) by identifying root causes, troubleshooting failures, and performing impact assessments.
●Managed developer support tickets, delivering clear communication and guiding users through self-diagnostic steps for faster resolution.
●Automated environment provisioning with Terraform and CloudFormation, enhancing consistency and reducing environment-related support issues by 50%.
●Supported containerized workloads on EKS and Docker, ensuring stability, monitoring resource consumption, and optimizing cluster performance.
●Implemented monitoring and event-handling workflows using CloudWatch + CloudTrail, improving detection speed for system anomalies.
●Conducted system backups, failover testing, and DR validation, ensuring data integrity and high availability of cloud-hosted applications.
AWS Cloud Engineer / Solutions Architect — tecRacer (Germany)
Hanover, Germany Jun 2018 – Aug 2020
●Managed AWS platform incidents for enterprise clients, troubleshooting configuration issues, network failures, and access control problems.
●Built automated remediation workflows using Security Hub and CloudWatch events, reducing manual recovery time for common incidents.
●Guided users through troubleshooting steps and created documentation that improved team self-service capability and reduced ticket volume.
●Performed deep-dive investigations into platform issues (IAM, VPC networking, encryption), providing RCAs and long-term mitigation strategies.
●Supported application performance improvements through system tuning, configuration adjustments, and resource optimization.
●Improved operational efficiency by automating patching, secrets rotation, and routine maintenance tasks using Bash and AWS native tools.
CORE SKILLS
AWS Technologies
S3, EC2, VPC, IAM, CloudWatch, CloudTrail, RDS, Route 53, EKS, ECS, Lambda, CloudFormation
DevOps & Automation
Terraform, Ansible, GitHub Actions, CI/CD, Bash, JSON, YAML
Application & Support Skills
Incident Management, RCA, Ticketing Systems (Jira), Developer Support, Troubleshooting, Event Handling
Containers & Orchestration
Docker, Kubernetes / EKS
Security
IAM, KMS, Security Groups, NACLs, WAF, Encryption, Governance
EDUCATION
B.A. Business Administration & Informatics — University of Applied Sciences, Soest, Germany
B.A. Law — University of Yaounde 2, Cameroon
CERTIFICATIONS
AWS Certified Solutions Architect – Professional (In Progress)
AWS Certified Solutions Architect – Associate