Cloud & IT Infrastructure Engineer - Cloud, Automation, Security

Keith Hayden

IT Professional Sebring, Florida, United States 863-***-**** *****.********@*******.***

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Professional Summary

IT professional with hands-on experience in cloud infrastructure, network operations, and IT system administration. Skilled in deploying and maintaining cloud environments, performing troubleshooting and monitoring, and supporting automation using scripting (Python, Bash) and Infrastructure as Code (IaC). Experienced in remote collaboration, project documentation, and ensuring reliable and secure cloud solutions. Committed to learning and applying emerging cloud technologies in real-world projects.

Core Skills

Cloud Platforms: AWS, Azure, GCP (hands-on exposure)

Infrastructure Automation: Terraform, Python, Bash

Networking: TCP/IP, VPNs, DNS, firewall basics

Operating Systems: Linux, Windows Server

Monitoring & troubleshooting systems performance

Remote collaboration and project coordination

Documentation, SOP creation, and process adherence

Time management, task prioritization, and accountability

Professional Experience

AI Systems Evaluation Analyst

Outlier.ai – Remote (Contract) Feb 2025 – Present

Supported AI infrastructure and model evaluation in remote environments.

Assisted in monitoring AI system performance, verifying data integrity, and documenting processes.

Applied structured evaluation frameworks and remote collaboration tools to maintain project accuracy.

IT Infrastructure Engineer / Security & Compliance Focus

Edgeline Technologies – Sebring, FL Nov 2016 – Feb 2025

Assisted in cloud and hybrid infrastructure deployments across multiple client environments.

Automated routine deployment tasks using Python and Bash scripts, improving efficiency.

Monitored system performance and uptime, ensuring reliability for mission-critical applications.

Maintained documentation, runbooks, and network diagrams to support repeatable and compliant operations.

Customer Engineer

NCR Corporation – Orlando, FL Mar 2010 – Oct 2016

Supported on-premises and cloud-connected systems, including POS and kiosk infrastructure.

Performed troubleshooting, preventive maintenance, and secure system configurations.

Collaborated with teams to deploy, integrate, and test systems while ensuring operational reliability.

Petty Officer Third Class (ABF3)

U.S. Navy – USS Constellation CV-64

Led teams in high-risk operations, coordinating resources and logistics for mission-critical systems.

Trained personnel in operational procedures, safety, and preventive maintenance.

Projects

AWS Cloud Migration & Automation: Assisted in secure datacenter-to-AWS migration, including deployment pipelines for applications.

Enterprise Network Upgrades: Supported multi-site network refresh projects, improving security and system reliability.

Education

Bachelor of Science in Computer Science, Ramapo College of New Jersey

United States Navy – Continuing & Professional Education

Technical Skills

Cloud: AWS, Azure, GCP (introductory)

Scripting: Python, Bash

Networking & Infrastructure: TCP/IP, DNS, VPN, Windows/Linux Server

Tools: Google Suite, Microsoft Office Suite, Git/GitHub, PDF tools

Remote Work: Zoom, Slack, collaborative project platforms

CERTIFICATIONS

CISSP (ISC2) PMP (PMI)

Associate C CISO (EC-Council) Certified Scrum Master (CSM)

Google Cloud Certified Professional Cloud Security Engineer Oracle Cloud Generative AI & Vector Search Certified Professional

CompTIA SecurityX (formerly CASP+)

(Additional certifications available upon request)

Education

Bachelor of Science in Computer Science, Ramapo College of New Jersey

Continuing & Professional Education

United States Navy

MEMBERSHIPS VFW, ISC2, PMI

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