Infrastructure & Virtualization Engineering Professional

Aravind Bandlamudi

Infrastructure Engineer Virtualization & System Administrator

+1-913-***-**** *******************@*****.*** USA PROFESSIONAL SUMMARY

• Administered and maintained virtualization platforms (VMware ESXi, Hyper-V) and on-premises datacenters, ensuring high availability (HA), disaster recovery (DR), and resilient infrastructure with minimal downtime.

• Experienced migrating on-premises servers and virtual machines to Microsoft Azure, enhancing scalability, performance, cost optimization, and collaborating with DevOps teams to align with cloud- native best practices.

• Managed Microsoft Active Directory services (AD, DNS, DHCP, replication, hybrid Azure AD) and configured Group Policy Objects (GPOs) to enforce security standards and streamline system configurations.

• Experienced in Windows Server upgrades and migrations from legacy versions (2012) to modern platforms (2019/2022/2025).

• Implemented system hardening, vulnerability remediation, patch management, and endpoint security using SCCM, Microsoft Defender, and CIS benchmarks to strengthen compliance posture.

• Proficient in Microsoft System Center suite (SCVMM, SCCM, SCOM, SCDPM) for monitoring, configuration, patching, and enterprise IT service delivery; familiar with observability tools such as Prometheus and Grafana.

• Skilled in configuring IP addressing, VLAN segmentation, firewall policies, and VPN to ensure secure, high-performance connectivity across enterprise infrastructure.

• Skilled in troubleshooting complex infrastructure issues, conducting Root Cause Analysis (RCA), and ensuring minimal downtime across critical systems.

• Hands-on experience configuring and maintaining Windows Failover Clusters and basic Linux server administration to ensure continuous availability of enterprise workloads.

• Experienced in storage solutions (SAN, NAS, HPE Nimble, Dell VxRail, VMware vSAN, Pure Storage), supporting high-performing enterprise workloads.

• Developed and maintained technical documentation and SOPs aligned with ITIL best practices, while mentoring junior engineers and supporting IT teams through knowledge sharing. Key Achievements

• Supported and maintained enterprise infrastructure serving 1,000+ servers and 40,000+ endpoints with high system availability.

• Successfully migrated on-premises workloads to Microsoft Azure, improving scalability, disaster recovery readiness, and operational resilience.

• Strengthened security compliance through improved patching and vulnerability remediation.

• Automated administrative and reporting tasks using PowerShell, reducing manual effort and improving operational efficiency.

• Led root cause analysis (RCA) initiatives that reduced recurring incidents and improved overall system stability.

• Enabled reliable hybrid collaboration environments supporting executive communications and remote workforce productivity.

WORK EXPERIENCE

IT Infrastructure Engineer / Administrator Dec 2024 to Present Aetna Life Insurance, USA

Industry: Health & Financial Services

• Administered large-scale enterprise infrastructure of 1,000+ servers and 40,000 desktops across multi- environment deployments, ensuring high availability and operational efficiency.

• Led the migration of on-premises virtual machines and VDI workloads to Microsoft Azure, ensuring seamless transitions with minimal downtime and improved disaster recovery readiness.

• Managed the upgrade of Windows Server environments from 2008 R2/2012 to 2019/2022, coordinating cross-functional teams to improve operational efficiency and maintain system integrity.

• Configured and maintained VMware vSphere/ESXi and Microsoft Hyper-V platforms, deploying HA/DR strategies including VM replication, snapshots, and Failover Clustering.

• Deployed, configured, and supported Microsoft System Center (SCVMM, SCOM, SCCM, SCDPM) and Windows Server environments, streamlining server management, monitoring, patching, and data protection.

• Integrated servers into VLANs and firewalls, applied OS patches and updates, and deployed endpoint protection and monitoring agents in collaboration with security teams.

• Automated patching, reporting, and provisioning tasks with PowerShell scripting, improving efficiency and reducing manual errors.

• Configured VM templates, snapshots, and P2V/V2V conversions to accelerate provisioning and migrations.

• Leveraged SolarWinds, SCOM, and vRealize Operations Manager for proactive monitoring, alerting, and capacity planning.

• Installed, patched, and upgraded VMware ESXi hosts and vCenter Servers, addressing vulnerabilities and improving stability.

• Deployed endpoint protection, monitoring agents, and PAM controls in collaboration with security teams, aligning with CIS compliance benchmarks.

• Proactively identified infrastructure performance and capacity risks, implementing improvements that increased system reliability and minimized service disruptions.

• Analysed and adjusted network settings to boost reliability and decrease latency across critical systems.

• Configured and maintained Windows Failover Clusters and Citrix Infrastructure for mission-critical systems and enterprise VDI, ensuring fault tolerance and secure remote access.

• Collaborated with vendors for hardware procurement, licensing, and support contracts, ensuring SLA compliance and alignment with business objectives.

• Diagnosed and resolved hardware issues using effective troubleshooting techniques and performed RCA to prevent recurrence.

• Managed changes and hardware replacements in collaboration with vendors, following change management procedures including impact assessment, testing, and rollback planning.

• Provided L2/L3 escalation support for infrastructure issues, assisting cross-functional teams and junior administrators.

• Maintained up-to-date inventory of hardware assets and developed detailed technical documentation, including SOPs and configuration guides, supporting compliance and audit readiness. Windows Systems Administrator Mar 2019 to June 2023 Tech Mahindra, Hyderabad, India

Industry: IT Consulting

• Monitored enterprise infrastructure using SCOM, Cisco UCS, and SolarWinds, responding to alerts related to CPU, memory, disk utilization, network latency, and service availability.

• Performed initial troubleshooting and Tier 1/2 escalation support for Windows Servers, Active Directory, DNS, DHCP, and virtualization-related incidents.

• Assisted in maintaining Windows Server 2012/2016 environments, including patching, service restarts, user account support, and log analysis.

• Supported Active Directory administration, including user provisioning, group membership updates, password resets, and GPO troubleshooting.

• Monitored and validated daily backup jobs (Veeam/SCDPM), escalating failures and assisting with restoration testing.

• Assisted senior engineers in managing VMware ESXi and Hyper-V environments, including VM provisioning, snapshot management, and performance monitoring.

• Performed routine health checks on servers, storage systems, and network devices to ensure uptime and SLA compliance.

• Assisted in improving incident response efficiency by identifying recurring alert patterns and recommending monitoring threshold adjustments to reduce false positives and response time.

• Supported SCCM-based patch deployment and endpoint monitoring, verifying update compliance and resolving installation failures.

• Assisted with network troubleshooting involving VLAN assignments, DNS resolution, VPN connectivity, and firewall access issues.

• Documented recurring incidents, monitoring thresholds, and troubleshooting steps in ServiceNow and internal knowledge bases.

• Participated in infrastructure upgrade activities, server migrations, and hardware refresh projects under senior engineer guidance.

• Developed basic PowerShell scripts to automate repetitive monitoring reports and user account tasks.

• Coordinated with application, database, and network teams to escalate critical alerts and ensure timely incident resolution.

• Participated in on-call support rotation, responding to priority alerts and system outages. Systems Administrator Trainee/ Systems Administrator Aug 2018 - Feb 2019 Temenos, India

Industry: Banking Software & Financial Technology

• Administered Active Directory user accounts, groups, permissions, and Group Policy Objects.

• Supported Windows Server installations, upgrades, patching, and troubleshooting across enterprise systems.

• Managed DNS, DHCP, VPN, and basic network services to ensure reliable connectivity.

• Supported VMware vSphere and Hyper-V platforms for virtual machine operations.

• Implemented server hardening, access controls, and patch management to mitigate vulnerabilities and protect against unauthorized access.

• Monitored systems using Nagios XI and addressed performance and availability issues.

• Developed backup and disaster recovery procedures to ensure data protection and business continuity.

• Contributed to system stability by verifying patch compliance and ensuring security updates were applied in accordance with operational and security guidelines.

• Automated routine administrative tasks and user provisioning using PowerShell scripting, improving consistency and operational efficiency.

• Maintained system documentation, SOPs, and troubleshooting guides aligned with ITIL practices. SKILLS

• Operating Systems: Windows Server 2012–2022, Windows 10/11, Linux, macOS(support)

• Virtualization & Cloud: VMware vSphere/ESXi, Hyper-V, Microsoft Azure, Azure AD, Azure AD Connect

• Identity & Access: Active Directory, Azure AD, DNS, DHCP, Group Policy

• Endpoint Management: Microsoft Intune (MEM), SCCM, WSUS, Group Policy (GPO)

• Backup & DR: Veeam Backup & Replication, DR testing

• Monitoring: SolarWinds, SCOM, Grafana, Dynatrace.

• Infrastructure & Hardware: Cisco UCS, Dell Servers, SAN/NAS, HPE Nimble, VMware vSAN, Pure Storage

• Networking: TCP/IP, DNS, DHCP, VLANs, VPN, Firewalls

• Storage: SAN, NAS, RAID, Dell VxRail, HPE Nimble, VMware vSAN

• Automation: PowerShell, basic Bash

• ITSM & Documentation: ServiceNow, Confluence, ITIL processes EDUCATION

Master of Science in Computer Science

University of Central Missouri, MO, USA

Bachelor of Technology in Electronics & Communication Engineering K L University, Guntur, India

Contact this candidate