Technical Maintenance & Operations Supervisor

Jerry Mace Technical Maintenance Supervisor

**********@*****.*** 757.4037.656 Portsmouth, VA 23704

Technically-savvy with extensive experience installing, repairing, and programming communication devices. Adept at preparing and implementing departmental objectives to achieve performance excellence. Proficient in analyzing long-term financial and sustainability planning to predict budget and accelerate business growth. Proven track record of suggesting best products and providing robust customer services. Areas of Expertise include:

Project Coordination

Strategic Planning & Execution

Team Collaboration & Leadership

General & Preventive Maintenance

Customer support & Satisfaction

H&S & Regulatory Compliance

System Implementation & Repairing

Forklift Operator.

Warehouse Operations

Reporting & Data Management

Pallet handler

ProductionMachineryinstall

repair/P.M

Effective Communication

Shipping/Receiving

CDL Class A License

Professional Experience

Virginia D.O.C Capron, VA 02/2009 to 03/2020

Electronic maintenance Tech

Installed and repaired all communication devices along with distribution of phones service, FM radio, and TV. Provided outstanding customers services by consulting and advising on choosing best products as per need. Ensured smooth flow of information by compiling records and data of classified information.

Key Accomplishment:

Successfully ensured TV/radio reception and re-distributed of signals through repairing and troubleshooting, improving experience and satisfaction of inmates.

Thermo-Trol Systems Inc. Virginia Beach, VA 02/2005 to 03/2009

Field Operations Manager

Lead four crew workers to install new direct digital control system (DDC). Kept up-to-date records of contract progress, including safety issues and time sheets. Developed a culture of stability and robust performance by complying with high-quality standards. Analyzed long-term financial and sustainability planning to predict budget.

Key Accomplishment:

Built a service department to respond customers’ queries/concerns that improved client satisfactionTech,

Chesapeake controls Inc. Chesapeake, VA 06/2000 to 02/2005

Senior supervisor/tech

Managed two teams in installing and programming environmental control systems within schools, jails, correctional facilities, and industrial building. Build new accounts and targeted new territories by applying excellent sales strategies according to market trends, opportunities, and competitors activities.

Key Accomplishments:

Implemented departmental objectives and achieved KPI’s set for each quarter.

Previous experience as DDC Programmer/Tech with Webb Technologies, Norfolk

Certifications & Qualifications

Career Readiness (Certified "Platinum" level in careers) V.C.B.R, Burkeville, VA

Maintenance Machinist Apprentice (Dean's List Honoree, 6 semesters) Norfolk Naval Shipyard, Portsmouth, VA

Modules: Inside Machinist OJT, Academic Theory, and Maintenance of Heavy Duty Machinery and Automated Process Controls Automation & Control and Instrument Mechanic.

RESUME UPDATE 05/17/2021

Smithfield Foods North * Smithfield, VA * 01/2021 to Present

Production Equipment Maintenance Technician

Installed, repaired, calibrated, maintained p.m. of meat processing machinery which includes cutters, conveyors, packaging machines, labelers, scales, printers. Worked independently and as part of a team to minimize production down time. Used, micrometers, digital test equipment such as temperature sensors, V.O.M. meters. Programmed automated production machines to specified tolerances. Used personal hand and electrical tools as necessary to keep production moving. Documented work performed per shift and any down time, its cause and its fix. Worked in a fast response environment in very cold temperatures.

PROFESSIONAL REFERENCES:

J.B. Booker 757-***-****

Elmer Torres 757-***-****

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