Remote Administrative Professional with Paralegal Focus
Resume:
Junae Brown
Email: ************@*****.***
Education:
Associates of Science in Paralegal Studies
Peloton College
Experience:
Remote Administrative Assistant
Coverall Management, Dallas, TX
July 2021 - Present
● Coordinated remote appointments and managed scheduling for a busy construction department.
● Provided exceptional customer service by addressing inquiries and concerns remotely.
● Collaborated with construction professionals to ensure accurate scheduling of inspections, emphasizing virtual coordination.
● Utilized electronic billing records and remote scheduling software to maintain organized demolition records.
Remote Customer Service Representative
Exclusive Vacations, Dallas, TX
June 2019 - June 2021
● Assisted clients with remote appointment scheduling, insurance verification, and billing inquiries.
● Communicated effectively with staff to facilitate smooth remote operations.
● Resolved client issues promptly, enhancing overall satisfaction in a virtual environment.
● Contributed to training new staff members on remote appointment scheduling procedures.
Remote Office Assistant
A3 Staffing, Dallas, TX
January 2017 - May 2019
● Assisted management with remote administrative tasks, including interview scheduling, drug screens, and prescription coordination.
● Managed remote interviewers with check-in and check-out procedures, ensuring accurate data collection and timely communication.
● Supported the billing department by verifying insurance information and submitting claims to insurance companies in a virtual setting.
● Maintained organized remote reception services while welcoming and assisting interviewers.
Languages:
English (Fluent)
Spanish (Conversational)
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