Customer Service Operations Assistant

kalika Adkinson

Cordele, GA *****

****************@*****.***

229-***-****

Authorized to work in the US for any employer

Work Experience

Cashier/Assistant Manager

Burger King-Cordele, GA

November 2020 to Present

• Supervised and trained a team of XX employees, providing guidance and support to maximize productivity

• Assisted in the management of daily operations, ensuring smooth and efficient workflow

• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction

• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage

• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times

• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies

• Monitored employee performance through regular evaluations, providing constructive feedback for professional development

• Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team

Education

High school

Crisp County High School

August 2017 to May 2018

Skills

• Teamwork (5 years)

• Communication skills (5 years)

• Computer skills (3 years)

Certifications and Licenses

Driver's License

August 2023 to September 2031

Groups

Family Development Task Force

August 2017 to April 2018

we help third, fourth, and fifth graders with there math so they can be prepared to take the Georgia Milestone Test.

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