DIVJOT KAUR GREWAL
+1-778-***-**** ************@*****.*** Delta, B.C.
Profile
Dynamic sales and client relationship professional with over a decade of experience driving revenue growth across retail, marketing, and real estate environments. Proven ability to build strong customer relationships, identify opportunities, and deliver results through strategic sales initiatives and exceptional service. Known for exceeding targets, strengthening brand presence, and contributing to high-performing teams in fast-paced, customer-focused settings. Skills
Sales & Business Development Client Relationship Management Revenue Growth Negotiation & Closing Strategic Sales Planning Customer Experience Lead Generation Networking Marketing & Promotions MS Office MLS & Real Estate Systems Attention to Detail Team Collaboration Work Experience
Administrator
UREG - Unified Real Estate Group, Surrey BC August 2023 – October 2025
Coordinated with service providers for photography, staging, inspections, and showings.
Supported real estate transactions by coordinating listings, showings, and marketing activities.
Managed listing information, documentation, and MLS listings to support timely marketing.
Created social media and marketing materials for realtor review.
Followed up with clients to secure signatures and complete transaction paperwork.
Liaised with the brokerage on deal documentation, expenses, and regulatory fees.
Maintained client communication, calendars, databases, and records.
Tracked deadlines and supported office events to ensure smooth operations and positive client experience.
Sales & Marketing Manager
Meena Bazaar Canada, Surrey BC July 2023 – May 2025
Led overall store operations for the store.
Developed and executed sales and marketing strategies to increase footfall and revenue.
Managed customer relationships and ensured exceptional in-store shopping experience.
Supervised and trained sales staff to achieve monthly and seasonal sales targets.
Handled inventory management and stock.
Planned promotional campaigns, festive offers, and in-store events to boost sales.
Managed social media marketing and local advertising to enhance brand visibility.
Analyzed sales reports and market trends to optimize product assortment.
Maintained visual merchandising standards aligned with current fashion trends. Senior Fashion Consultant
Michael Kors, New Delhi July 2021 – March 2023
Delivered personalized styling consultations aligned with clients’ preferences, occasions, and lifestyle needs.
Built and maintained long-term relationships with loyal and high-value customers, driving repeat business.
Consistently met and exceeded individual and store sales targets through strategic cross-selling and upselling.
Maintained in-depth knowledge of current fashion trends, seasonal launches, and competitor positioning.
Mentored junior staff on styling techniques, sales approach, and delivering luxury-level service. Sr. Manager Sales & Marketing
Brand Serve Events & Marketing, New Delhi January 2012 – June 2021 Asst. Manager – Key Accounts
Brand Serve Events & Marketing, New Delhi January 2010 – December 2012
Drove business development by identifying, converting, and growing client accounts.
Acted as the primary client contact, ensuring smooth communication and delivery.
Led coordination with creative and operations teams to execute projects to brief.
Developed and delivered sales and marketing strategies and targeted campaigns.
Managed client relationships, retention, and upsell opportunities.
Collaborated with senior leadership on growth initiatives and budget management. Education
Bachelor of Commerce – Delhi University Bachelor of Business Administration – PTU Linguistic Proficiency
English – Advanced Hindi – Advanced Punjabi – Advanced