Senior Project Manager - PMP, SAFe, CSM

Suman Reza

PMP, SAFe, CSM

919-***-**** *****.****@*****.***

LinkedIn Profile

EXECUTIVE SUMMARY

Results-driven Sr. Project Manager with over 11 years of experience directing large, complex, multi-million-dollar projects in regulated industries. Proven track record in project governance, cross-functional leadership, resource capacity planning, and stakeholder negotiation to deliver strategic initiatives on time and within budget with quality in mind. Adept at process improvement, risk mitigation, and benefit realization, with strong ability to partner with senior executives, engineering leaders, and vendors to achieve corporate objectives.

PROFESSIONAL EXPERIENCE

Salesup Nov 2025 – Present

Project Management Director

• Lead business initiatives from concept to execution, partnering with executive leadership to define strategic objectives, develop business cases, and translate vision into funded, actionable programs.

• Direct program and portfolio budgets, overseeing forecasting, cost controls, and financial performance (OpEx / CapEx) to ensure fiscal accountability and successful delivery within approved funding.

• Write business proposals, project charters, and investment justifications, aligning scope, timelines, and financial forecasts to organizational priorities and customer needs.

• Developed comprehensive business cases including marketing analysis, competitive positioning, P&L modeling, and organizational impact assessment for new product initiatives. Fujifilm cGMP site Jan 2025 – Nov

2025

Sr. LIMS Implementation Manager IT Systems (Drug manufacturing – New Product Development)

• Led site enterprise rollout of LIMS/LabX across multi-site GxP-regulated environments, supporting 300+ users and aligning delivery with corporate strategy, resulting in 25% improvement in lab workflow efficiency and standardized global processes for new product development.

• Directed end-to-end Computer System Validation (CSV) strategy (IQ/OQ/PQ) across multiple laboratory systems, achieving 100% audit readiness and zero critical findings and adhering to FDA 21 CFR Part 11 and EU Annex 11 standards.

• Oversaw implementation of integrated informatics platforms (Empower, Chromeleon, LabX, SIMCA, STATISTICA), strengthening enterprise data integrity and reducing manual data reconciliation efforts.

• Accelerated LIMS/LIS user onboarding initiatives, executing structured data migration and validation plans that reduced deployment timelines by 20% while maintaining full regulatory compliance.

• Served as executive liaison across Quality, IT, Lab Operations, Regulatory Affairs, and external vendors, improving cross-functional alignment and reducing decision-cycle time by 35%.

• Established program governance framework including scope control, KPIs, SLAs, and change management processes, preventing scope creep and maintaining delivery within 5% of approved OpEx/CapEx budgets.

• Worked alongside IT, Business and Legal teams for drafting and finalizing SOW, PO and CO in CONGA. EXPERTISE

• Project Governance & Roadmap Planning

• Cross-Functional Stakeholder Negotiation

• Process Improvement & Change Management

• Resource Capacity Planning & Allocation

• Risk Identification & Mitigation Strategies

• Budget Management (CapEx / OpEx) & Variance Analysis

• Vendor SaaS Integration & Contract Negotiation

• PMO Standards & Methodology Development

• ERP implementation and managing – Workday / SAP / Oracle

• Agile Delivery at Scale (Scrum, Kanban, SAFe)

• Regulatory Compliance (FDA, CMS, HIPPA, GxP)

• Data Analysis & Executive Reporting

• Cloud & Infrastructure Program Delivery

CERTIFICATIONS

• PMP

• SAFe 5 Agilist

• Certified Scrum Master

• Managed cross-project planning and resource allocation using Agile/Scrum methodologies, mitigating risks and increasing on-time milestone delivery from 78% to 96% across concurrent workstreams.

• Led LIMS/SAP integrations including master data mapping, interface validation, and cutover planning, enabling seamless data exchange and reducing integration-related production issues by 40% post-go-live.

• Directed infrastructure expansion initiatives (Pas-X, Syncade MES) supporting lab growth, increasing system capacity by 30% while maintaining uninterrupted operations.

• Developed executive dashboards in Tableau and Power BI, improving real-time visibility into KPIs, financial health, and risk exposure, enabling data-driven leadership decisions and 15% cost optimization.

• Maintained full PMO governance artifacts (charters, integrated schedules, RAID logs, RACI matrices, OKRs), driving transparency and reducing project risk exposure by 25% across the portfolio for product life cycle management.

American Cancer Society Jul 2022 – Dec

2024

Portfolio Manager / Sr. Project Manager – PMO

Enterprise Procurement & Asset Management Transformation (AI-Enabled Single Intake)

• Led enterprise-wide AI-enabled single-intake transformation, reducing procurement cycle time by 35% and improving request visibility across business units by 60%.

• Standardized asset lifecycle governance (acquisition through retirement), improving asset tracking accuracy to

>98% and reducing redundant purchases by 18%.

• Negotiated and executed MSAs and SOWs totaling $4M+ in vendor contracts, achieving 12–15% cost savings through structured negotiation and scope optimization.

• Directed cross-functional delivery across architecture, finance, legal, supply chain, and engineering teams (40+ stakeholders), achieving 100% on-time milestone delivery for product life cycle.

• Led enterprise integrations across Coupa, SAP Ariba, Oracle NetSuite, and CONGA, reducing manual reconciliation effort by 30%.

• Managed Agile delivery across distributed SaaS engineering teams (Java/.NET in Azure DevOps), improving sprint velocity by 22% within first two quarters.

• Directed UAT execution with 150+ end users, achieving zero Sev-1 defects at go-live.

• Reported OpEx/CapEx portfolio metrics to steering committee, maintaining projects within 3% budget variance.

• Institutionalized PMO governance (RAID, RACI, OKRs), reducing escalated issues by 25% year-over-year. ERP HCM Migration - Multi-Million Dollar Workday Program Implementation

• Led multi-million-dollar enterprise HCM transformation (ADP Workday), impacting 1,000+ employees across national operations.

• Delivered program within 2% of approved budget and achieved go-live on schedule.

• Orchestrated 10+ enterprise integrations (SAP, Ariba, Oracle NetSuite, Snowflake, AWS Data Lake, Coupa, CONGA), reducing HR reporting latency by 40%.

• Mitigated high-risk dependencies early, decreasing post-go-live defects by 30% compared to prior ERP initiatives.

• Designed enterprise-wide change management and training strategy, achieving 95% user adoption within first 60 days.

• Leveraged Tableau and Power BI dashboards to improve executive forecast.

• Increased Agile team throughput by 20% through improved backlog prioritization and cross-team dependency management.

Salesforce Modernization – AI Revenue Automation

• Spearheaded AI-driven revenue review automation, eliminating 70% of manual review effort and reducing processing time from weeks to days.

• Managed internal and vendor scrum teams, delivering phased enhancements with 100% sprint completion.

• Reduced production defects by 28% through improved QA governance and early risk identification.

• Increased executive reporting transparency, reducing ad-hoc data requests. Enterprise Infrastructure & Identity Modernization

• Led enterprise-wide VPN and identity modernization integrating Okta SSO across all business units, reducing authentication-related support tickets by 40%.

• Directed Google Cloud migration validation efforts, ensuring 100% data integrity at cutover.

• Collaborated with development. QA and operations teams to standardize CI/CD practices across all company- wide programs.

• Managed cross-functional engineering teams (network, architecture, DevOps), delivering infrastructure upgrades within 5% budget tolerance.

• Improved cybersecurity posture and compliance readiness, contributing to zero audit findings during review cycle. LexisNexis Aug

2021 – Jul 2022

Program Manager - PMO

• Manage 6.5M dollar funded program to enhance software applications and reduce customer wait / down times:

o Devised program and project goals and objectives with management. o Tracked progress of program with line managers and write reports for executives. o Led agile projects from concept to delivery (SDLC). o Led agile teams utilizing Scrum and Kanban to plan, execute, test and deliver software. o Managed risk analysis and mitigation strategies. o Maintained program finance- OpEx and CapEx.

o Manage all projects artifacts – charter, plan, schedule, retrospective, RAID log, RACI matrix and all metrices for product life cycle.

• Increase throughput times:

o Leveraged Tableau and Power BI to produce PMO performance metrics, project velocity reports, and forecast visuals supporting portfolio governance and leadership decision-making. o Conducted workshops to onboard new leads - to execute their projects in a company standard manner.

• Stake holder management:

o Facilitated executive meetings – demonstrate that KPI and SLA were met, or risks / mitigations defined. o Enabled line managers to execute stake holder demands with their agile scrum teams. o Led weekly stake holder updates on all programs globally. Syngenta Jun 2020 – Jul

2021

Project Manager and Change Agent – PMO

• Responsible for a global Cloud based ELN / LabVantage LIMS implementation for the entire Seeds Research and Development Organization

o Project budget in excess of 11M dollars covering multiple vendors, licenses and integration services – 500 global users.

o Implemented LabVantage LIMS / LIS for global platform with vendor. o Briefed executives on overall program / project status. o Oversaw vendor GLP certification process across companywide labs. o Delivered non-GMP and GMP solutions in GxP environments. o Managed relations with customers – point of contact for all issues and solutions along with implementation of vendor solutions.

o Defined KPI and SLA with team.

o Worked closely with Customer Success teams to identify risks, manage customer expectations, and provide clear, timely updates throughout the project lifecycle. o SCRUM Master for SW development, SW Integration, SW testing and deployment using ITIL. o Conducted all agile ceremonies (sprint planning, daily standups and retrospectives).

• Author, teacher and implementation owner for the organizational change management: o Processes and Standard Operating Procedures.

o Identification and management of group change agents. o Managed documents in Veeva and CSV.

o Utilized LMS – Canvas.

• Led multiple scrum teams:

o Taught agile to end users.

o Led all scrum ceremonies.

GPM Corp Aug

2018 – Jun 2020

Portfolio / Project Manager PMO

• Directed a strategic portfolio of GMP customer programs, aligning all initiatives with corporate growth strategies to enhance customer satisfaction and deliver measurable business value.

• Oversaw the end-to-end governance of the client-facing GMP customer portfolio, from SOW creation and contract negotiation to implementation planning, Azure Cloud-based backup/recovery strategies, and establishment of KPIs and SLAs.

• Partnered with Customer Success, business stakeholders, and government healthcare vendors to define project scope, success criteria for GPM’s EHS system integrated with MMIS, to ensure compliance with federal Medicare and Medicaid requirements.

• Led the development and rollout of GPM’s EHR / EHS platform integrated with the MMIS via API integrations, implementing Federal Government CMS requirements for MIPS and APM programs as part of a regulated health IT portfolio ensuring that it meets FDA 21 CFR Part 11 standards.

• Led clinical evaluation of SW in client environments.

• Oversaw the integration of EPIC system via custom built API’s.

• Managed a portfolio of concurrent projects, balancing scope, budget (OpEx/CapEx), and risk across multiple workstreams to optimize delivery and ROI.

• Provided executive-level reporting on portfolio financial health and strategic progress, enabling informed decision- making by senior leadership and stakeholders.

• Developed and institutionalized portfolio governance processes for the PMO, setting enterprise-wide standards for delivery excellence.

• Oversaw the Software Development Life Cycle (SDLC) for new and ongoing initiatives as well as infrastructure upgrades, coordinating across the DevOps engineering team using ITIL framework in an Agile Scrum environment.

• Manage all projects artifacts – charter, plan, schedule, retrospective, RAID log, RACI matrix and all metrices. Metabolon Inc. Jan 2014 – Aug

2018

Project Manager

• Transitioned software development from waterfall to agile methodology.

• Implemented SCRUM and Kanban (JIRA / TFS / VSTS) throughout the SDLC (agile teams) – conducted all agile ceremonies.

• Managed infrastructure upgrade- Oracle database, Google Cloud Platform and SSO.

• Implemented LabVantage LIMS and transitioned from a homegrown LIMS software, integrating all applications to utilize the new data.

• Engaged with stake holders to gather requirements and feedback and demonstrated the progress of release development.

• Worked with cross-platform teams to gather client-facing data and route it for feedback, billing and marketing.

• Managed clinical evaluation of metabolomic results with in-house scientists and regulatory board.

• Coordinated with Regulatory team to ensure FDA, HIPPA, EU Annex standards were met.

• Conducted scrum ceremonies daily stand-ups, release planning and retrospective sessions and generate reports at the end of iterations for upper management (MS Project) and demonstrate progress to end users.

• Automated testing using Python.

• Manage all projects artifacts – charter, plan, schedule, retrospective, RAID log, RACI matrix and all metrices.

• Implemented CI/CD utilizing ITI framework, with DevOps engineers for accurate and automated release deployments for Release Planning and management.

Toshiba Retail Jan 2010 – Dec

2013

Sr. SW Automation Engineer

● Developed business requirements for Retail business unit.

● Automated testing using Python (using Eclipse IDE).

● Managed requirements and their implementation while generating and presenting reports on status in JIRA.

● Engaged with end point clients to provide customer support needs after release of application.

● Created business documents, test strategy plans, matrices.

● Created and maintained Oracle and DB2 databases. Teradata Jan 2006 – Dec 2009

CRM Expert

● As an ETL developer, created dual load of large volumes of data using Teradata ETL tools (Fast Load and Multi Load) using large Oracle flat input files.

● Created and maintained BTEQ scripts written in UNIX shell.

● Wrote SQL scripts to test data integrity and failures of dual databases in different geographical locations.

● Module lead for Teradata’s CRM application (data mining and marketing software) Test team – local and offshore.

● Liaison between development and test teams – attend stand up meetings to present QA concerns to development team and also inform QA team of latest development enhancements.

● Designed High Level and Low-level test cases from Business requirements, PM documentation, Use Cases and High Level Designs.

● Migrated and Restored customer databases in-house and verified data integrity.

● Analyzed code coverage using JProbe (lists all Java objects which are hit while test runs).

● Assisted development team in running smoke test for build acceptance.

● Wrote documentation to increase team product knowledge.

● Deployed application using WebSphere and TomCat application servers.

● Application written in Java and J2EE and tested in Windows, Unix and Linux in an Agile environment. Parata Systems Sep 2000 – Dec 2005

Sr. Automation Engineer (pharmaceutical hardware)

● Worked on Department of Defense contract projects building custom solutions.

● Gathered requirements from client sites and provided end-to-end solution alongside software development.

● Automated software testing utilizing WinRunner.

● Ensured quality and release of software in a timely manner and on budget EDUCATION

• Bachelors in Computer Science and Minor in Math- Pace University, NY

Contact this candidate