Entrepreneurial Operations Coordinator and Clerk

Tags & Titles Clerk, ALM Automotive Group

Secretary

Explained vehicle warranties and extended service contracts to buyers and administrated paperwork.

Recorded vital and fiscal records and accounts.

I worked with other departments to make sure that the assignment is completed. Register out-of-state vehicles.

July 2024 - December 2024

Data Entry Cigna Health Insurance Remote

Coordinating and ensuring services provided will be reimbursable, including deductible amounts and co-payments.

Provide expert assistance to clients and patient status. November 2010 - January 2024

Customer Service / Shift Lead Buffalo Wild Wings

Provide customer service excellence by taking orders, presenting meals, and handling financial transactions.

Stay up to date on merchandise promotions, advertisements, and product information. Maintain adequate change denominations in the cash drawer and request additional change October 2009 - January 2018

Willy’s Mexicana Grill

Manager

Managed financial records and inventory to keep the restaurant running smoothly. Worked well with other departments to ensure everything went off without a hitch. Handled customer questions and resolved issues, keeping our service top-notch. March 3 rd 2025 - Present

I am a rising entrepreneur working toward owning an Airbnb franchise to provide welcoming and reliable accommodations for travelers, professionals on duty, and those in need of temporary stays. As I pursue this goal, I remain committed to personal and professional growth, continuously learning new skills and concepts to enhance my abilities. In my current roles, I bring the same drive and dedication, striving for excellence and consistently delivering high quality results. PROFESSIONAL SUMMARY

+1-347-***-**** · ***********@*****.***·

Clarkston, GA, 30021

Janice Chai

PROFESSIONAL EXPERIENCE

Presentation Skills

Problem-Solving

Computer Literacy

Microsoft Office

Organization

Data Analysis

Leadership

Interpersonal Skills

Operations Management

KEY COMPETENCIES

Strayer University

Clara Barton High School

Associate of Arts (AA) in Business Administration

High School Diploma

Servsafe Manager Food Protection Certification

Medical Billing & Coding

National Restaurant Association

Devry University

EDUCATION & CERTIFICATIONS

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