Fun-Focused Guest Experience Specialist
Resume:
Alyssa Celms-Thomas
Bothell, WA
*************@*****.***
Professional Summary
Outgoing and polished customer service professional with experience in client-facing roles and high-responsibility environments. Trained in luxury guest care through esthetics education at the Aveda Institute Seattle. Naturally friendly, confident in social settings, and comfortable in fast-paced environments. Passionate about creating fun, welcoming, and memorable guest experiences while maintaining professionalism and strong teamwork.
Experience
Professional Nanny
Washington 2023 – Present
Manage high-responsibility care in fast-moving environments
Communicate clearly and professionally with families
Stay calm and composed under pressure
Handle scheduling and multitasking independently
Build trust quickly and maintain strong relationships
Esthetics Training – Guest Services & Retail
Aveda Institute Seattle Seattle, WA
Trained in personalized guest consultations and elevated service
Developed sales skills through product recommendations
Maintained professional appearance and presentation standards
Built confidence in one-on-one client interaction
Awaiting Washington State licensing exam approval
Skills
Strong Customer Service
Friendly & Outgoing Personality
Comfortable in Social Environments
Fast Learner
Reliable & Punctual
Team Player
Basic Sales & Upselling
Professional Appearance
Calm Under Pressure
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