Operations Leader & Project Manager in Training
Resume:
Ciata Lattisaw
Washington, DC
***********@*****.***
Professional Summary
Experienced professional with 15+ years in operations, team leadership, and administrative management, currently pursuing an MBA from LSU. Skilled in project coordination, business development, and cross-functional collaboration, with advanced proficiency in Microsoft Office and productivity software. Seeking a project management role to leverage organizational, analytical, and communication strengths to drive successful project outcomes. Authorized to work in the US for any employer
Work Experience
Brand Manager
Jamrak-Washington, DC
May 2021 to Present
* Managed daily operations for an independent streetwear brand, including scheduling and vendor coordination
* Oversaw social media accounts and email marketing, drafting captions and responding to customer inquiries
* Coordinated production timelines, tracked orders, and maintained inventory using project management tools
* Provided customer service support, processed orders, and resolved issues to ensure client satisfaction
* Collaborated with partners on marketing campaigns and analyzed performance metrics for engagement and conversion
* Utilized remote collaboration tools (Slack, Zoom, Notion, Google Workspace) to work effectively across time zones
Assistant Fitness Director
OneLife Fitness-Woodbridge, VA
May 2023 to January 2024
* Engaged with new and existing members to help them achieve fitness goals through tailored programs
* Analyzed customer needs, performed market research, and identified strategies to capture business opportunities
* Scheduled and conducted new member orientations, pre-exercise biometrics, and goal evaluations
* Developed project schedules and activities to increase customer engagement and retention
* Maintained accurate and detailed records of program progress and lead tracking
* Sold personal training and met all personal training performance goals Supervisor
UNC Chapel Hill Campus Recreation-Chapel Hill, NC
August 2022 to May 2023
* Managed a team of 15 operational managers and officials
* Provided individual and team feedback on performance
* Collaborated with other supervisors to improve programs and community engagement
* Oversaw equipment setup and removal for games and ensured participant safety
* Managed multiple intramural games and oversaw club sports practices Operations Manager
UNC Chapel Hill Campus Recreation-Chapel Hill, NC
November 2019 to May 2023
* Explained rules and regulations of intramural sports to referees and participants
* Created a safe environment and managed multiple intramural games at one time
* Oversaw equipment setup and removal for games
* Pitched program improvement ideas and oversaw club sports practices Education
Exercise Science - Fitness Professional (Bachelor of Science) University of North Carolina at Chapel Hill-Chapel Hill, NC August 2019 to May 2023
Business Administration (Master of Business Administration) Louisiana State University
Skills
• Microsoft Outlook
• CPR
• Front desk
• Sales
• Microsoft Office
• Supervising experience
• Time management
• Phone etiquette
• Marketing
• Medical office experience
• Project management (Less than 1 year)
• Computer skills
• Program design
• Microsoft PowerPoint
• Productivity software
• Customer service
• Data entry
• Typing
• Technical Proficiency
• Sports coaching
• Financial modeling
• Basic life support
• Proficient communication skills
• Administrative experience
• Computer literacy
• Office experience
• Google Docs
• Sales management
• Remote collaboration tools (Slack, Zoom, Notion, Google Workspace) (Less than 1 year)
• Google Suite
• Zoom
• Windows
• NAF Track Certified
• Personal Training
• English
• Management
• Business development
• Leadership
• Medical terminology
• Anatomy knowledge
• Communication skills
• Microsoft Excel
• Organizational skills
• Grammar Experience
• Tutoring
• Database management
• Personal training
• Strategic management
• Assistant manager experience
• Sports Coaching
• Teaching
• Excel formulas
• Financial services
• MINDBODY
• Strength Training
• Weight handling in the workplace
• Microsoft Word
Languages
• American Sign Language - Beginner
Certifications and Licenses
Driver's License
CPR Certification
Certified Fitness Instructor
Certified Personal Trainer
First Aid Certification
Insurance Producer License
December 2025 to December 2027
Life Insurance License
December 2025 to December 2027
CPR/AED
August 2024 to August 2026
NASM CPT
June 2024 to June 2026
Series 63
Enrolled Agent
CFP
Life & Health Insurance License
Certified Dental Assistant
Contact this candidate