Customer Care Professional Chat Support Lead

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SAMEED AHMED

*************@*****.***

767-***-****

F 240 street 27 old mustafabad Delhi 110094

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Second year

Professional Summary

Customer-focused professional with 1 year of experience in chat-based customer support at iQor

(Walmart process). Currently pursuing BCA and seeking remote/work-from-home opportunities in chat or email support roles.

Experience

Iqor india services pvt ltd

Senior Analyst

Customer Care Executive – Chat Process

iQor Walmart Process

Duration: 1 Year

- Handled customer queries through live chat support

- Resolved order, refund, and account-related issues

- Maintained quality and customer satisfaction standards Education

Shoolini university

Bachelor of computer application

Skills

Chat Support, Email Support (Basic), Written English Communication, Problem Solving, CRM Tools (Basic) Languages

English, Hindi, Urdu

Contact this candidate