Multifaceted Admin, Sales & Customer Service Professional

Kari Karsten **********@*****.*** 314-***-****

https://karibethblog.wordpress.com (blog) https://www.karibethkarsten.com (portfolio) Technical Service Writer Radwell International. August 2022 – March 2025 (Resigned)

• Phone/Email Customer Service, Administration & Client Relationship Management, Customer Conflict Resolution

• IT Sales & Business Development, Project Management, Financial Database Analysis, Production Analysis: MS Excel

• E-Commerce Payment Verification, Daily Credit Card Order Processing: Epicor P21 & Spectrum Mgmt. Software

• IT Repair Scheduling, Data Entry, E-Filing, Technical Copywriting *Extreme Attention to Detail & Organization* Remote Office Assistant Kavaliro. November 2021 – March 2022 (Contract)

• AMI Meter Deployment Installation Daily Recording: Landis+Gyr, MS Excel, CSS

• AMR/AMI Meter Swaps: OAS, eADMS, CSS, MS Excel

• No Meter Left Behind Completed Routes: Oracle, SMP Deployment, OAS, CSS, Ensight, MS Excel Office Manager Recycling Systems Technology. June 2019 – May 2020 (COVID)

• Phone/Email Customer Service, Administration & Client Relationship Management, Conflict Resolution

• Salesforce CRM, Proposal Writing, Quickbooks: Invoicing, Purchase Orders, Writing Checks, Billing, Reconciling

• Project Management, Calendar Schedule, Travel Coordination, Budgeting, Graphic Design (company website) Executive Assistant EBS Recruiting. Dec 2018 – June 2019 (Contract) Assistant to Executive Director for Capes Sokol Law Firm

• Phone/Email Customer Service, Administration & Client Relationship Management, Data Entry, Filing, Purchasing, Billing, Invoicing, Project Management, Calendar Coordination, Meeting Minutes, Travel Coordination, Event Planning, Copywriting

Executive Assistant TRC Staffing. March 2016 – Dec 2018 (Contract) Assistant to Senior VP for Bethesda Health Group: Premiere Dental Assistant to President for Donald Danforth Plant Science Center Account Manager for LinkedSelling

• Phone/Email Customer Service, Administration & Client Relationship Management, Data Entry, Filing, Project Management, Calendar Coordination, Meeting Minutes, Travel Coordination, Event Planning, Copywriting Computer Skills Editing and Design Skills Production Planning Skills Microsoft 365 (65 wpm), Google Cloud PowerPoint, Publisher, WordPress Filmmaker Excel, Outlook, Teams, Access, OneNote Adobe Photoshop/Illustrator Celtx Scriptwriting Salesforce, HubSpot, ZenDesk, Oracle, P21 AVID, Final Cut, Premiere Pro Executive & Marketing Asst Express Employment Professionals. Oct 2013 – March 2016 (Contract) Assistant Marketing Designer for Big Rivers Marketing Product Attribute Specialist for Schmitt ProfiTools Inc. Assistant to President for MyBrand Promotions

• Phone/Email Customer Service, Admin & Client Relationship Management, Project Management, Data Entry

• Web Content (product details, images, attributes, ECC headlines, columns, and links to the web)

• Marketing Materials: Writing, Imaging and Vector Graphics (Microsoft Publisher, PowerPoint, Adobe Illustrator)

• Scheduling, Travel Coordination, Sales Team Affiliate, Scheduling, Event Planning, Meeting Presentations Office Manager Legends Auto Sales & Service. March 2010- Oct 2013

• Phone/Email Customer Service, Data Entry, Sales Administration Management, Client Data Organization

• Automobile Sales & Marketing (advertisements, sales calls, photography, website maintenance, social media)

• Title Processing, Order Processing, Purchasing, Sales Reports, Misc. Financial Applications (MS Excel/Word) Portrait Studio Photographer Portrait Innovations. August 2007- March 2010

• Full Time Portrait Photographer

• Establish and maintain customer base through communication and exceptional sales

**I have multiple letters of recommendation from previous employers**

(PT) Wedding Photographer

Classic Photographers. June 2017 – March 2020

Complete Weddings & Events. June 2014 - Oct 2016

(PT) Sports Fan Photographer

FanPhotos. Nov 2011 – June 2013

• Sports Fan Photographer- before, during and after games (Cardinals, Blues & Rams)

• Event Photography (with players)

(PT) Event Photographer

Napkinnights.com May 2007 – Oct 2009

• Local music venues, concerts, celebrity events, etc Education

Missouri State University: BA completed May 2007 - Emphasis: Mass Media Communications Awards and Honors

Multicultural Leadership Scholarship Recipient MSU, 5 years News Media Club Member MSU 4 years, President 2 years

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