Senior IT Systems & Network Engineer with Cloud & Sec Expertise

(HENRY) KHOSBAYAR BATDELEG

** ****** **. **********, ** 60107 224-***-**** ********@*****.***

Objective

Results driven IT Systems & Network Engineer with 18+ years of hands-on experience across enterprise infrastructure, cloud platforms, cybersecurity, identity management, and multi-school district technology operations. Seeking a role where I can leverage deep expertise in Azure/AD, Office 365 administration, Aruba/Cisco networking, enterprise identity (Okta, SailPoint, Workday, Citrix,), virtualization, endpoint management, and large-scale troubleshooting to strengthen organizational security, optimize IT performance, and deliver exceptional user support. Recognized for fast problem-solving, cross-team communication, and maintaining 99%+ uptime in high-demand environments. Experience

Webmaster & UX Design CMS, Chicago, IL 2009-2014

• Design and produce a wide range of materials, including packaging, social media graphics, digital ads, emails, website assets, and tradeshow displays.

• Collaborate with marketing and social team members to develop creative concepts and maintain brand consistency across all touchpoints.

• Prepare and deliver production-ready files for print and digital output. Retouch, color correct and manipulate images for product photography and marketing assets.

• Participate in photoshoots and assist with photography needs, including operating DSLR cameras when necessary.

Support in basic video editing and motion graphics for digital and social platforms.

• Manage multiple projects simultaneously, meeting deadlines while maintaining high-quality standards.

• Stay up to date with design trends and emerging technologies. Director of Technology, Banner Learning Corp. 2014-2018

• Google Cloud Platform (GCP) IT Infrastructure · Cisco IOS · Perl · SEO · Network Administration · Active Directory · Print Servers · VoIP/Phone Systems · E-Rate · Office Administration · Google Webmaster Tools · Google Console · Apigee API Management System Specialist, ZB 126. 2018-2021

• The Technology Engineer was responsible for maintaining all aspects of the District’s Responsibilities:

• technology program, including the integration of technology into instructional programs, technology- related staff development, administrative systems, and the district’s websites. This position also supervises the technology support staff and serves as the administrative liaison for all technology-related matters.

• Skills: Office 365 · Microsoft Azure · Network Administration · Aruba Wireless · Aruba ClearPass · Vivi

• ViewSonic · Forcepoint Security · Raptor Security and Safety · Google Cloud Platform (GCP) · google console ·

• Active · Verkada surveillance system · PDQ Deploy & Inventory · Smart Deploy · Adobe Creative Cloud ·

• Freshdesk · SOPPA · Papercut server · Echo · Canvas · Skyward · Signage Systems · VMware Server · VMware Workstation · VirtualBox · The Dude · Tech Crew Support Network Information Specialist, SD 148-****-****

• The Technology Engineer was responsible for maintaining all aspects of the District’s Responsibilities:

• technology program, including the integration of technology into instructional programs, technology- related staff development, administrative systems, and the district’s websites. This position also supervises the technology support staff and serves as the administrative liaison for all technology-related matters.

• Skills: Active Directory · Clever · Print Servers · Voice over IP (VoIP) IP Cameras · Inventory Management ·

• Office 365 · Cisco Systems Products · Webmaster Services · ViewSonic · I-Ready · Raptor Security & Safety · Admin Support · Web Applications · Physical Inventory Tier II Helpdesk Support, Mechdyne Aug 2025 – Present

• Office 365 Administration · ServiceNow · Tier II Tech support · Virtual Private Network (VPN) Cisco VoIP

· GoToMeeting · Security Infor · SailPoint, Citrix, Workday, Okta, Corporate AD, Goto Meetings, ITIL, Service Now,

Education

Northwestern University, Computer Science 2007

Major: Networking Engineer

Skills & abilities

Cloud, Identity & Systems Administration

• Office 365 Administration, Exchange Online, Teams Admin

• Azure & Azure Active Directory

• Active Directory (Group Policy, OU design, domain services)

• Intune / Endpoint Manager

• Identity & Access Management: Okta, SailPoint, Workday Integration

• VMware Server & Workstation, VirtualBox

• Windows Server Administration

• Disaster Recovery & Business Continuity Planning Networking & Infrastructure

• Aruba Mobility Controller, Aruba Switches, Aruba ClearPass

• Cisco Switches & Routers, HP, Dell, Linksys

• VLANs, WAN/LAN, TCP/IP

• SonicWall, Barracuda, CIFPA Firewalls

• VPN (Cisco AnyConnect, Global Protect, Mechdyne VPN)

• VoIP: Cisco VoIP Systems

• Network Diagnostics & Root-Cause Troubleshooting Cybersecurity & Monitoring

• SIEM Monitoring & Incident Response

• Web Filters & Security Appliances (Forcepoint, Barracuda)

• Endpoint Security / Raptor Safety & Security

• Compliance: SOPPA, FERPA, E-Rate

• Security Access Control Verkada, Axis, Avigilon Certified Device, Deployment & Enterprise Tools

• PDQ Deploy & Inventory

• Smart Deploy

• Freshdesk / ServiceNow (Ticketing)

• Papercut Print Server

• Google Workspace Admin & Google Cloud Platform

• ViewSonic Boards, Vivi Streaming Certified

• I-Ready, Canvas, Skyward, Clever

• Inventory & Asset Management

Programming, Scripting & Automation

• PowerShell

• Java

• Visual Basic

• API & Web Integrations

• Basic Linux/Unix command-line proficiency

Web & Creative

• Webmaster Services (HTML/CSS)

• Adobe Creative Cloud (Photoshop, Illustrator, etc.)

• SEO, Google Webmaster Tools, Google Console

• Wireframing & UI/UX Layout Design

Certifications

• CompTIA A+

• CCNA

• ITIL

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