Executive Summary: Healthcare & Business Operations Leader
Resume:
KATHERINE LARAY RAMEY
Ringgold, GA *****
**********@*****.***
EXECUTIVE DIRECTOR HEALTHCARE AND BUSINESS MANAGEMENT PROFESSIONAL SUMMARY
Accomplished executive with over 25 years of experience in business management, senior living management, dementia and Alzheimer’s care, and healthcare operations. Proven record of leading multi-site operations, optimizing budgets, and building high-performance teams that deliver exceptional customer service, patient care and resident experiences. Recognized for strategic vision, regulatory compliance, and community advocacy. Dedicated to advancing quality of life for seniors, patients, people and empowering caregivers and staff through education, understanding, kindness and compassionate leadership. CORE COMPETENCIES
• Executive Leadership & Operational Oversight including Clinical staff & Nurses
• Budget Development & Financial Managing, Record Auditing. Knowledge of Medicaid, Medicare, Managed Care, Private Insurance, Hospice & Home Health
• Community Relations & Partnership Development
• Team Building, Coaching Mentoring & Training
• Strategic Sales, Marketing & Occupancy Growth
• Public Speaking, Advocacy & Media Engagement
• Conflict Resolution & Problem Solving
• Project Management Oversight
• Contract negotiations
• Implemented Electronic Records both Medical & Business Records PROFESSIONAL EXPERIENCE
Executive Director Lighthouse Personal Care Homes – Dalton, GA (Oct 2022 – June 29, 2025)
• Direct operations for two senior living communities, ensuring superior resident care, operational efficiency, and staff engagement.
• Lead budgeting, staffing, and facility management, consistently meeting state and federal compliance standards.
• Develop and implement resident-centered programs that enhance quality of life and promote community integration.
Executive Director Brookdale Senior Living – Cleveland, TN (Mar 2022 – Oct 2022)
• Oversaw all aspects of daily community operations, including financial management, staffing, and resident care programs.
• Strengthened resident satisfaction through personalized services and innovative lifestyle programming
•Built strategic community partnerships to drive occupancy growth and strengthen brand presence.
Program Director, North GA (27 Counties) Alzheimer’s Association – Dalton, GA (Feb 2018 – Mar 2022)
• Managed large-scale grants and spearheaded programs supporting caregivers and individuals living with dementia.
• Led volunteer recruitment, training, and retention initiatives, building a robust support network.
• Designed and launched Georgia’s first Spanish-language dementia support and education programs.
• Delivered educational training for healthcare professionals, community leaders, and families. Branch Manager ResCare Home Care – Fort Oglethorpe, GA (Dec 2015 – Feb 2018)
• Directed a multi-county operation with 50+ employees.
• Increased annual revenue by $216K in the first year through strategic marketing and operational improvements.
• Built strong partnerships with healthcare provider’s, community partners to expand service reach and client base.
Director of Social Services, Admissions & Marketing NHC of Rossville – Rossville, GA
(Mar 2013 – Dec 2015)
• Managed patient admissions, social services, and marketing initiatives for a skilled nursing facility.
• Maintained full regulatory compliance while ensuring exceptional care standards.
• Collaborated with interdisciplinary teams to optimize resident well-being and family satisfaction.
EDUCATION
• Master’s Degree-Healthcare Administration (in progress)-Claremont Lincoln
• Bachelor’s Degree-Healthcare Administration-Bryan College, May 2017
• Associate’s Degree-Billing & Coding- Georgia Northwestern Tech College-Dec. 2013 CERTIFICATIONS
• Alzheimer’s and Dementia Care Training – Rosalynn Carter Institute & Alzheimer’s Association COMMUNITY ENGAGEMENT & LEADERSHIP
• Lectures at local Colleges for the Nursing & Social Worker students about Dementia
• Board Member for the Nursing Department at Georgia Northwestern College
• Host a monthly Dementia Support Group
• Own an Event, Wedding Planning & Decorating Business
• Own a Consulting Business to help caregivers deal with Dementia and find resources
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