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< Wooten Resume [Q
Crystal L. Wooten
Portland, Or 97209
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OBJECTIVE: Seeking employment with a company can be a great asset to. desire to ina
position in which can grow and prove my skills in sales and customer service.
SUMMARY OF QUALIFICATIONS
e Serve customers in a face paced environment
e Answered customers' questions, and provided information on procedures or policies
e Offered customers carryout service at the completion of transactions
e Determined charges for services requested, collected deposits or payments, or arrange
for billing
e Scheduled appointments, and maintained and updated appointment calendars
RELEVANT SKILLS & EXPERIENCE
e Contacted customers to respond to inquiries or to notify them of claim investigation
results and any planned adjustments
e Recommended improvements in products, packaging, shipping, service, or billing
methods and procedures to prevent future problems
e Solicited sale of new or additional services or products
e Analyzed data to determine answers to questions from customers or members of the
public
EXPERINCE
e Answered customers’ questions, and provided information on procedures or policies
Weighed items sold by weight to determine prices
Processed merchandise returns and exchanges
Cashed checks for customers
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e Received payment by cash, check, credit cards, vouchers, or automatic debits
WORK HISTORY
Cashier McDonalds Franchise Portland Or 11/01 - 12/02
Receptionist/Cashier Finlandia Spa Portland Or 01/03 — 12/05
Manager/Bar Dragon Palace Rest. Portland Or 02/17 - 01/18
EDUCATION & CERTIFICATIONS
Food Handlers Card
Gresham H. S. 1997