Rachel Grayo-Jones
Medical Assistant
Cocoa, FL *2926
************@*****.***
Professional Summary
Rachel Grayo
1. Cressa Circle Cocoa, Florida 32926 • 321-***-**** • ************@*****.*** Objective / Summary
Dedicated and detail orientated Medical Assistant with excellent independent judgment, critical thinking and patient interactions. Effective communication and team collaboration skills to deliver safe, compassionate, patient-centered care. Consistently empathetic, professional and motivated individual seeks full time position to grow professionally while providing exemplary care. Relevant Skills
• Injections
• Phlebotomy
• Capillary
• EKG’s,
• Injections
• Obtaining patient vitals
• Documenting in patient charts
• Performing patient intake interviews
• Knowledge and understanding of electronic health records
• Knowledge and understanding of HIPAA and OSHA
• CPR, First Aid, BLS certified
Experience
Dr. Idiculla Family Care Pracrice
Rockledge, FL
Medical Assistant
2017-2020
• Take patient medical history and vitals
• Explain treatment procedures to patients
• Prepare patients for examination
• Assist the physician during exams including Pap Smears
• Collect and prepare laboratory specimens
• Perform basic laboratory tests
• Instruct patients about medication and special diets
• Prepare and administer medications as directed by a physician
• Transmit prescription refills
• Venipuncture and capillary sticks for labs, blood sugar tests, PT-INRs, etc
• EKGs
• Remove sutures and change dressings
• Cover all front desk responsibilities when needed Lab Corp Dover, DE
Phlebotomist 2016
• Blood Collection by venipuncture and capillary technique from patients of all age groups
• Difficult draws (infants, toddlers, elderly, scar tissue, disabled, etc)
• Urine collections
• Label tubes
• Adhere to the order of draw
• Properly identify each patient
• Invert tubes according to regulations
• Answer phones
• Comprehensive understanding of compliance and safety Delaware State University Dover, DE
Budget Analyst 2007-2015
• Classified and code fiscal, financial transactions, and Minor Capital Improvement funds up to and exceeding over five million dollars
• Educated project managers and contractors regarding rules and regulations concerning funding and spending allowance
• Assisted in yearly preparation and projection of budgets Education
Harris School of Business, Dover, DE Graduate
Diploma
Smyrna High School, Smyrna, DE Graduate
Diploma
Authorized to work in the US for any employer
Work Experience
Medical Assistant
MIDDLETOWN MEDICAL-Middletown, NY
2017 to 2017
Verify patient information
Record medical history
Pulled and had ready MCI’s, X-Rays, Ultrasounds, CT scans, PET scans, etc for Physician Delivered patient results under Physicians direction Vitals
Venipuncture and Phlebotomy
Phlebotomist Technician
LabCorp-Dover, DE
July 2016 to January 2017
• Blood Collection by venipuncture and capillary technique from patients of all age groups
• Difficult draws (infants, toddlers, elderly, intravenous scar tissue, disabled, etc)
• Urine collections
• Comprehensive understanding of compliance and safety Financial Administrator
Delaware State University-Dover, DE
2013 to 2016
Classified and code fiscal, financial transactions, and Minor Capital Improvement funds
• Educated project managers and directors regarding rules and regulations concerning state regulated and internal funding
• Communicated with contractors of any paperwork or documentation needed during bids, construction, and payment process
• Adhered to fiscal, calendar and federal timelines
• Approved / Disapproved appropriate spending of internal, state and federal money for Directors, Management, Site Supervisors, etc.
Budget Analyst
Delaware State University-Dover, DE
2012 to 2013
Processed budget transfers, invoices, and requisitions for Facilities and Planning and Construction
• Assisted in yearly preparation and projection of budgets
• Identified any discrepancies and maintained all assigned budgets for Facilities and Planning and Construction
Accounting Analyst
Delaware State University-Dover, DE
2007 to 2007
• Prepared, entered, and reconciled accounts payable, ledgers and grants
• Served as primary backup for university cashier serving accounts receivable Education
Professional Medical Assistant (Certification)
Harris School of Business-Dover, DE
2016
High School Diploma
Smyrna High School-Smyrna, DE
Skills
• Medical Terminology
• Balance sheet reconciliation
• Phone Etiquette
• Accounting
• Microsoft Excel
• Medical Billing
• Laboratory specimen handling
• Hospital Experience
• knowledge of medical terminology
• Maintaining patient confidentiality
• Medical Records
• Epic
• Computer literacy
• Medical scheduling
• Phone triage
• EMR systems
• Caregiving
• Clerical experience
• Office Management
• Organizational skills
• Attention to detail
• Phlebotomy
• Medical Office Experience
• Time management
• Grammar Experience
• Medical Coding
• ICD-10
• HIPAA
• Microsoft Office
• Insurance Verification
• Triage
• Achieving HIPAA compliance
• Computer operation
• Specimen collection
• Pain management
• Accounting systems
• Patient monitoring
• Customer service
• Vital Signs
• Patient Care
• Excel data analysis
• Dementia care
• Office building experience
• Experience administering injections
• Family medicine
• Case Management
• Communication skills
• Medical assisting
• Anatomy Knowledge
• Laboratory Experience
• Venipuncture
• EKG
• Intake Experience
• Administrative experience
• Managing patient records
• Collecting samples for laboratory testing
• Electronic health records (EHR) management
• Medical Assistant
• Social media management
• Office experience
• Data entry
• Computer skills
• Typing
• Patient interaction
• Multi-line phone systems
Languages
• English
Certifications and Licenses
CPR
April 2021 to April 2023
CPR Certification
BLS Certification
Additional Information
Relevant Skills
• Medical Law
• Medical Terminology
• Knowledge and understanding of HIPAA and OSHA
• Process cash, credit, check transactions
• Prepare and enter information into computerized system
• Knowledge and understanding of medical office management
• Phlebotomy
• Urinalysis