Compassionate Personal Support Worker with 9+ Years Experience

ALCIA COLE

Barrie, ON

647-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Compassionate and reliable Personal Support Worker with 9+ years of experience delivering high-quality care in long-term care, retirement homes, and community settings. Proven ability to support 10–15 clients per shift, provide safe transfers, manage complex care needs, and collaborate effectively with nursing teams. Known for maintaining dignity, safety, and comfort while working efficiently in fast-paced healthcare environments.

CORE SKILLS & COMPETENCIES

Personal & Palliative Care

Mobility Assistance & Safe Transfers (Hoyer Lift)

Pressure Injury Prevention & Repositioning

Infection Prevention & Control

Activities of Daily Living (ADLs)

Wound Care Assistance

Accurate Documentation & Reporting

Call Bell & Alarm Response

Team Collaboration & Communication

CPR & First Aid Certified

PROFESSIONAL EXPERIENCE

Personal Support Worker Millcreek Care Centre 2023 – 2025

Delivered direct care to 10–15 residents per shift, assisting with bathing, toileting, grooming, dressing, and personal hygiene

Provided daily positioning, feeding, skin care, and elimination support to 100% of assigned residents

Repositioned residents with pressure injuries, contributing to improved comfort and prevention outcomes for 90%+ of affected clients

Assisted 80%+ of residents with mobility using walkers, wheelchairs, and canes while following fall-prevention protocols

Completed hourly documentation with 100% compliance to facility policies and Ministry standards

Personal Support Worker Woodbridge Vista Care Community 2017 – 2023

Supported residents in long-term care with complex physical and cognitive needs

Performed safe transfers using Hoyer lifts and mechanical devices with zero reported injuries

Responded to call bells and safety alarms with an average response time of under 3 minutes

Assisted nursing staff with wound care and dressing changes for 5–8 residents per shift

Maintained clean, organized resident spaces through bed-making, linen changes, and room setup

Personal Support Worker Saint Elizabeth Home Care (SE Health) 2022 – 2023

Provided in-home personal care services while promoting client independence and dignity

Assisted with ADLs, meal support, mobility, and companionship

Followed individualized care plans and documented client progress accurately

Personal Support Worker Paramed Home Health Care 2016 – 2017

Delivered community-based personal support services to diverse client populations

Supported hygiene, mobility, feeding, and safety needs in home environments

Built strong, respectful relationships with clients and families

Personal Support Worker Private Home Care 2025 – 2026

Provided end-of-life and personal care support until the client’s passing

Maintained compassionate, client-centred care with attention to comfort and dignity

EDUCATION & CERTIFICATIONS

Personal Support Worker Diploma – CLI College

CPR / AED Level HCP – CLI College

Medical Laboratory Technician Diploma – Medix College

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