Customer Service-Oriented Server with Quick Learning
Resume:
Andrew
Caldera
Service Industry
Andrew Caldera
Pflugerville, TX, 78660
**************@*****.***
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Skills:
Quick Learner
Customer Service Oriented
Passionate in Field
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Experience
Vino Volo / WINE STEWARD-Server-Entry-Level BARISTA May 23’ - Oct 25’, Austin Bergstrom International Airport
● Greeting guests upon entering the establishment, being the first person to make the initial impression and helping guests enjoy their time spent.
● Cash handling and POS system knowledge, being able to be accurate and precise with all transactions whilst handling guests with needs of airport discounts, airport vouchers, concerns they may have had about their meal and being able to accommodate everyone by providing meal compensations.
● Side duties include helping out the team with running food, taking orders, bussing tables, washing dishes, replenishing what needs to be replenished, spot sweeping and helping close up the restaurant so the next day can be efficient.
● Learning new things and being able to carry out tasks not meant for me, but to help others accomplish daily work.
● Ability to work in an extremely fast paced environment.
● Equipping myself with knowledge of our wine and effectively working on learning quickly to help guests with any questions they may have!
● Our store also acquired an Espresso machine and was trained on crafting Americanos, Lattes, Cortados, café au lai (ENTRY LEVEL)
Red Lobster / Server
October 2022 - May 2023, Austin, TX
● Collaborated proficiently within a highly skilled team, forging meaningful connections with diverse personnel to attract varied buyers and drive increased revenue for the restaurant.
● Played an integral role in the seamless execution of multiple families and groups of 10 or more, ensuring flawless event operations in restaurant etiquette.
● Delivered exemplary customer service, adeptly managed inventory replenishment, engaged with clientele, and provided knowledge of allergies and ingredients for certain types of food we serve.
Engineering Tech / Applied Materials
April 2022 - October 2022, Austin, TX
● Orchestrated productive collaborations with diverse corporate entities, optimizing cross-functional efficiencies.
● Strategically led recruitment initiatives and cultivated key accounts
● Proficiently managed intricate purchase orders and vouchers, adeptly identifying subsidies and percentage
● Emailing guest concerns
● Shipping out merchandise
Dos Salsas / Server
May 2021 - April 2022, Austin, TX
● Proficiently engaged in collaborative environments, acknowledging diverse participants with their dining experience.
● Demonstrated exceptional skill in task preparation, presentation, and management.
● Addressed the needs of the prevalent Hispanic/Mexican demographic.
● Acknowledged the necessity to meet the linguistic and cultural requirements of the local Hispanic/Mexican community
● Engaging with the needs of G.U.E.S.T (Greet, Understand, Educate, Sell, Thank) always, creating that bond and making them feel comfortable and wanting to come back!
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Education
Artesia High / High School Diploma
Artesia, NM
References Ellie Medina: 831-***-**** — Domestic Spouse David Caldera: 575-***-****
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