Ryan Major
*** ** **** ***, ***********, FL 352-***-**** ******@*******.***
Profile
Performance-driven claims professional with nine years’ experience in Residential property claims. Licensed in multiple states. Expert in claims investigations, coverage determinations, and negotiating settlements in litigious environments.
Experience
CLAIMS SPECIALIST HARBOR CLAIMS AUGUST 2019 – SEPTEMBER 2025
·Conduct and complete investigations to the satisfaction of the insured and the carrier
·Maintained inventory of claims over a variety of loss types, including fires and large water losses
·Responded to Notices of Intent to Initiate Litigation, DFS complaints, and Civil Remedy notices; attended mediations and participated in negotiations with Public Adjusters and Opposing Counsel
·Oversaw Team of claims adjuster’s during CAT events, including Hurricanes Ida, Ian, Idalia, Helene, and Milton
·Approved coverage determinations for a team of Claims Adjusters
·Maintained proper reserving and payment practices
CLAIMS ADJUSTER HARBOR CLAIMS AUGUST 2016 – AUGUST 2019
·Conduct and complete investigations to the satisfaction of the insured and the carrier
·Maintained inventory of claims over a variety of loss types, including fires and large water losses
·Adjusted claims during CAT events, including Hurricanes Irma and Michael
·Attended mediations and participated in negotiations with Public Adjusters and Opposing Counsel
ASSISTANT MANAGER MEN’S WEARHOUSE MAY 2015 – AUGUST 2016
·Oversaw a staff of five selling personnel, including setting sales goals and scheduling.
·Completed company-wide stocking and transportation goals
·Responsible for closing and opening duties, including cash counts and deposits, inventory counts, and overseeing the tailor shop
· Maintained personal sales goals in a professional manner
Education
M.S. IN MANAGEMENT MAY 2011 UNIVERSITY OF FLORIDA, GAINESVILLE, FLORIDA
B.A. IN CLASSICAL STUDIES DECEMBER 2004 UNIVERSITY OF FLORIDA, GAINESVILLE, FLORIDA
A.A CUM LAUDE DECEMBER 2004 UNIVERSITY OF FLORIDA, GAINESVILLE FLORIDA
Licensed States
·New York
·California
·Florida
·Texas
·Alabama
·Mississippi
·North Carolina
·South Carolina