Administrative, shipping Clerk, office, data entry, mailroom

Lisa Juhay

Cambridge, WI

*****

******@*****.*** 414-***-****

Professional Summary

• Highly driven and successful employee with a proven record and reputation for achieving results in Operations and Customer Care.

• Excellent Customer service, organization and prioritization abilities.

• Proven ability to lead teams, exceed targets and drive organizational results

• Exceptional Work Ethic

• Exceptional Attendance

Work Experience

Shipping planner

Green Bay Packaging- Fort Atkinson, WI

April 2025 - December 2025

• Managed shipment tracking systems to ensure prompt and accurate delivery of products.

• Optimized routes to enhance transportation efficiency and reduce operational costs.

• Coordinated logistics activities to streamline supply chain processes and improve delivery performance.

• Established effective communication channels with suppliers to foster collaboration and timely information exchange.

• Set up delivery appointments through OpenDoc

• Utilized the Amtech software / Encore

• Prepared delivery receipts for transportation companies

• Recordkeeping

• Followed strict safety guidelines

Mailroom Coordinator

Auxiant-Madison, WI August

2024 to March 2025

• Sorted and distributed incoming mail to proper departments, ensuring timely delivery.

• Processed outgoing mail, including packaging, labeling, and arranging for courier or postal service pickup.

• Maintained accurate records of all incoming and outgoing packages and correspondence.

• Managed inventory of office supplies and replenished stock as needed to ensure smooth operations.

• Cooperated with other departments to coordinate special deliveries or shipments requiring additional handling or documentation

• Performed routine maintenance on mailroom equipment to always ensure proper functioning

• Responded promptly to internal inquiries regarding package status or location, providing excellent customer service

• Implemented new organizational system for sorting and storing incoming mail, resulting in improved efficiency

• Tracked and logged all registered or certified mail items for record-keeping purposes

• Coordinated with external vendors for bulk mailing projects, negotiating favorable rates and ensuring timely delivery

• Maintained confidentiality when managing sensitive documents or packages addressed to high- level executives or clients

Telecommunications Specialist

AT&T-Madison, WI

January 2022 to December 2024

• Install, monitor, repair and maintain communications systems and equipment

• Knowledge of telephone and data cables, wiring, circuits and all related systems and devices.

• Critical thinking and problem solving

• Inventories and prioritizes network and equipment repair

• Maintains customer rapport by listening and answering questions and resolving concerns in a timely manner.

Administrative Specialist

AT&T-West Allis, WI

January 1995 to December 2022

• Assistant Lead for a team of 30 employees in the Supply Logistics organization of AT&T.

• Payroll Specialist including FMLA and Disability

• Prepare documentation and process reports for monthly dashboards / DOT

• Perform business unit computer lease rolls and office equipment maintenance

• Administrator for updating and supporting mobile phones and electronic devices

• Inventory Coordinator

• Extensive Customer Service which involved research and resolving customer issues

• Shipping and receiving clerk

• Accounts Payable

• Training coordinator.

• Experience in SAP, Workday, Infor, Oracle, Microsoft Applications, Adobe Applications Concur, CRM

Education

High school diploma in Business Math and Administration Alexander Hamilton High School - Milwaukee, WI

January 1984 to December 1987

Skills

• Exceptional Attendance

• SAP

• Oracle

• Excellent Customer service, organization and prioritization abilities.

• Highly driven and successful employee with a proven record and reputation for achieving results in Operations and Customer Care.

• Employee Orientation

• Exceptional Work Ethic

• Telecommunication

• Human Resources

• Workday

Certifications and Licenses

Driver's License

January 2021 to January 2029

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